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Old 17 Mar 20, 11:59 AM  
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#1
Lisa123wm
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Mobile Anyone had a reply yet?

Those who were meant to be going now/in the next few days, have you had a reply from Disney yet?
I know they’re going to be working through all the bookings, but surely the ones this week etc should have heard something? 🤔
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Old 17 Mar 20, 12:54 PM  
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Guest
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We booked with WTDC (disneyholidays.co.uk) - no reply to email sent last Friday yet.
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Old 17 Mar 20, 04:57 PM  
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Christina Dunn
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No, not heard either and we’re due to go 23rd, put in the form Sunday morning bright and early.
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Old 18 Mar 20, 10:49 AM  
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mcoler18
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We are supposed to be going today, would be on the magic express as we speak :-(
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Old 18 Mar 20, 02:10 PM  
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Guest
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We sent the email to WDTC on Friday morning too. We were not due to go until April, but no response yet.
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Old 25 Mar 20, 04:51 PM  
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#6
Guest
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We have now received our refund (from Walt Disney Travel Company).

Hope everyone is getting on OK with sorting theirs.
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Old 25 Mar 20, 08:42 PM  
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#7
Sarryb
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Join Date: Sep 16
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I got a total refund from Magic Breaks. Just minus the booking fee of £10. I was due to go in May. Cancelled on Live chat on Monday. They tried to convince me to either wait, or rebook. I declined and asked for my refund. I was told it could take 10 weeks. I got a call last night, the agent didn't realise it had already been cancelled. She processed the refund over the phone, said it could take 7 days. Was in my bank this afternoon. X
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Old 27 Mar 20, 05:11 PM  
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Silvercat
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We were due to go in 2 days, I sent a cancellation email which received an automated response, but I've just checked my credit card bill and I've not had a penny back yet.
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