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Accommodation Hotels, Resorts, Villas Questions and Info |
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28 Jul 19, 02:06 PM |
#11
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Thread Starter
Being a bit Goofy
Join Date: Nov 08
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Partial refund would help .pool is useable if we keep away from all the cracked concrete were its breaking up
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28 Jul 19, 02:10 PM |
#12
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Imagineer
Join Date: Nov 10
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I would make sure you take screenshots now from vr360 so you have something to back up what it should have been like, in case the owners take it down
Then get in touch with the owners listing everything that isn’t as described Sorry you are having so much hassle on your holiday |
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28 Jul 19, 02:11 PM |
#13
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Excited about Disney
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Name and shame them.
What villa are you staying in? |
28 Jul 19, 02:51 PM |
#14
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Excited about Disney
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I also would like to know as I am in Formosa Gardens, this sounds totally unacceptable.
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28 Jul 19, 04:02 PM |
#15
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Thread Starter
Being a bit Goofy
Join Date: Nov 08
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7910 sea pearl circle Formosa Gardens.
The pictures are nothing like it .i am going to ask for half refund. Its just not no |
28 Jul 19, 04:50 PM |
#16
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slightly serious Dibber
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Hi, are the owners Doug and Carol? There is a UK number for them on the VR website.
__________________
Edited at 04:55 PM. |
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28 Jul 19, 04:58 PM |
#17
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Thread Starter
Being a bit Goofy
Join Date: Nov 08
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Yes thats them .we have been email ing them .we are emailing them today
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28 Jul 19, 05:13 PM |
#18
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Imagineer
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28 Jul 19, 05:32 PM |
#19
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Guest
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I am sorry you are having this experience.
It sounds as though the management company agree with you to an extent. I might be tempted to email them with details of your complaints and ask them specifically when they last had customers in there, and ask if they have had any previous complaints. So that you can follow up. Aquick Google found some previous history on this villa and the owner which makes me feel that you are potentially unlikely to get any restitution from the owners. It sounds a bit as though you may need to go via the villa company or Barclaycard I m afraid. Edited at 02:25 PM. |
28 Jul 19, 06:10 PM |
#20
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Thread Starter
Being a bit Goofy
Join Date: Nov 08
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Thank you for that info .i will serk legal adive
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