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28 May 21, 07:57 PM |
#1
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Imagineer
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Gousto help please
We ordered this for the first time and as we don’t want any more boxes for a bit, we have tried to pause it. A message has come up asking if we are sure we want to pause it as we have 100% off our next delivery
Does that sound right? Surely they don’t want to send us totally free meals? I’m not even really sure how this all works. Can we just order boxes as and when we would like them or might we end up with things we don’t want and haven’t asked for? |
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28 May 21, 08:04 PM |
#2
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Imagineer
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Do they mean that the next order is totally free or that the delivery fee is free? I haven't ever tried it but have friends that regularly purchase from there.
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28 May 21, 08:11 PM |
#3
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Thread Starter
Imagineer
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28 May 21, 08:14 PM |
#4
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VIP Dibber
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They are pretty generous with their offers, it could well be a freebie 😊. Definitely good marketing as you’ll get hooked 😉
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28 May 21, 08:38 PM |
#5
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Imagineer
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3 Jun 21, 08:58 AM |
#6
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Thread Starter
Imagineer
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Well my next order was indeed completely free so we ordered 4 meals for next week and a saving of £47. Great result!
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23 Jun 21, 09:54 PM |
#7
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Helping Minnie
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We've been switching between Gousto and Hello Fresh as one always seems to have some kind of offer. They will quite often offer you some form of % off when you try to pause, never managed to get 100% off though, well done!
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23 Jun 21, 10:30 PM |
#8
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Imagineer
Join Date: Mar 12
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My 20% offer seems measly compared to 100% 🤣
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10 Jul 21, 09:26 AM |
#9
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VIP Dibber
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Can I just ask how existing customers have received discounts from gousto?
Did you phone to cancel or did you just pause your subscriptions online? I paused my subscription back in April and haven’t been offered any discounts & so have been using Hello Fresh and Yeschef as they have offered ‘come back discounts’ but Gousto is overall my favourite but they don’t seem as bothered as the others about keeping me as a customer! |
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