What travel agent do you use?

[mrs togs]

I always search myself, then when I have a good price I visit my local virgin holiday outlet to match it and haggle for anything extra like the v room

[Oh Toodles]

My vote goes to Jorden and Zak at Travelplanners.
Absolutely brilliant service.
We’ve used them for 4 Disney holidays in a row and they have been so helpful ( especially with organising things for my son who has special needs)
Prices always seem very competitive to me too.

[Tre85]

We have used Virgin direct for this year but have used Tui, My Magic Holiday and Charter Travel in the past. All been great. I would prefer to book with a TA for protection and to be honest they have always come in cheaper than when I have looked at DIY!

Please if you do book DIY get travel insurance as soon as you book any part of the holiday and also make sure it covers consequential losses! This means if your airline goes bust (like TC) then your insurance will cover all other elements associated such as hotel, tickets and car hire. Otherwise they aren't inclined to refund you as they have still held up their side of the deal and its not their fault that your choice of airline has failed (if that makes sense!).

[bosshogg]

Used Charter and Ocean Florida recently.
Couldn't come close to the price of either of those doing DIY.
No issues at all.

No issues with either.

[dan_the_man]

We tend to book a package with TUI, although I know a few that have had issues with organisation and customer service over the past year/18 months.

[chelynnah]

I do everything myself. However if I was to ever use an agent I wouldn’t hesitate to use My Magic Holiday. This is based on peoples’ experiences shared here, as well as how Mattie has represented himself and the company on these boards. I felt this way when first reading about them a couple of years ago, and felt even more strongly when I saw how they handled themselves through the Thomas Cook debacle.

I generally don’t trust agents or agencies. I like to be in control. But I would feel confident booking with them if I found myself in a situation where I needed more direction and assistance than what I could do on my own.

[Pascaltimon]

Another vote for my magic holidays going for the first time in May and nothing has been too much trouble for them

[Ever After Holidays]

Originally Posted by chelynnah

I do everything myself. However if I was to ever use an agent I wouldn’t hesitate to use My Magic Holiday. This is based on peoples’ experiences shared here, as well as how Mattie has represented himself and the company on these boards. I felt this way when first reading about them a couple of years ago, and felt even more strongly when I saw how they handled themselves through the Thomas Cook debacle.

I generally don’t trust agents or agencies. I like to be in control. But I would feel confident booking with them if I found myself in a situation where I needed more direction and assistance than what I could do on my own.

See more...

Feeling the love thank you everyone.

Its so good to hear all the positive things you have to say

Chelynnah - Thank you for your kind words, considering you have not booked with us how refreshing to see such a positive comment!

The collapse of Cooks was huge, but that is now all behind us and we continue to work as we did before

We have just taken on a new member of staff to who is an ex Cast Member like Myah!

Thank you again for the lovely comments everyone

[chelynnah]

Originally Posted by MyMagicHoliday

Feeling the love thank you everyone.

Its so good to hear all the positive things you have to say

Chelynnah - Thank you for your kind words, considering you have not booked with us how refreshing to see such a positive comment!

The collapse of Cooks was huge, but that is now all behind us and we continue to work as we did before

We have just taken on a new member of staff to who is an ex Cast Member like Myah!

Thank you again for the lovely comments everyone

See more...

You’re very welcome. It’s how people and companies handle themselves in a crisis that really speaks to character. You have always represented yourself and your company very well on these forums over the past couple of years that I’ve seen you. Your helpfulness willingness to answer questions and give advice, even when the people you are responding to aren’t your customers is just one of many things that make me feel confident in recommending you. I had said to my OH a couple of years ago that if we ever needed an agent I’d be in touch with you. Having seen how you handled and how hard you worked through TC, and how you cared for your customers through all that, just confirmed it.

BYW I love your new offices (I have the occasional nosey visit to your FB page). Anyone booking in person will feel so comfortable there. All the best moving forward.

[Ever After Holidays]

Originally Posted by chelynnah

You’re very welcome. It’s how people and companies handle themselves in a crisis that really speaks to character. You have always represented yourself and your company very well on these forums over the past couple of years that I’ve seen you. Your helpfulness willingness to answer questions and give advice, even when the people you are responding to aren’t your customers is just one of many things that make me feel confident in recommending you. I had said to my OH a couple of years ago that if we ever needed an agent I’d be in touch with you. Having seen how you handled and how hard you worked through TC, and how you cared for your customers through all that, just confirmed it.

BYW I love your new offices (I have the occasional nosey visit to your FB page). Anyone booking in person will feel so comfortable there. All the best moving forward.

See more...

Again thank you

Customers bookings were our priority!

We love our new office, we call it the MMH Dream Lounge!

There is a couple of finishing touches needed and we will be doing much more live videos etc from there!

We have already had customers come in to see us and book in there rather than over the phone too which is fab, and the feedback has been great!

We just wanted to create a serene place to work and magical space for customers to come see us if they live locally, rather than calling us to book!

thank you, maybe one day we will be able to help you