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5 Oct 20, 10:23 AM |
#1
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Imagineer
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GP's again
Rang this morning re an issue and was told I had to send a photo and follow the link provided. I explained that neither of us have smart phones and was told to get a neighbour in Have contacted them again and they said they can't do anything without a photo. Goodness knows how we ever got treated 20yrs ago
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5 Oct 20, 10:26 AM |
#2
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Imagineer
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5 Oct 20, 10:27 AM |
#3
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VIP Dibber
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That is shocking 😯
My GPs have been amazing, everytime I have rung we have had appointments for the same day. Only thing they wont do is syringe my son's ear. I would be putting in an official complaint 😡
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5 Oct 20, 10:31 AM |
#4
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Apprentice Imagineer
Join Date: Feb 14
Location: Berkshire
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I'd be asking to speak with the practice manager.
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5 Oct 20, 11:01 AM |
#5
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Imagineer
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Absolutely ridiculous, the stress it causes just trying to speak to a GP,
OP hope your ok x
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5 Oct 20, 11:06 AM |
#6
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Imagineer
Join Date: Mar 16
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5 Oct 20, 11:13 AM |
#7
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Thread Starter
Imagineer
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Yes I have a tablet and a PC can transfer the photo to the PC but the link they have given me is for a smart phone device not a e-mail address to which I can send said photo. They apparently need a digital photo not a print out which I can provide.
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5 Oct 20, 11:19 AM |
#8
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Guest
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What's going on in GP is shocking and they're on full pay, too.
Edited at 01:31 PM. |
5 Oct 20, 11:26 AM |
#9
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Apprentice Imagineer
Join Date: Feb 14
Location: Berkshire
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The GPs are likely working hard. This situation is down to inflexible reception/admin staff and/or what they've been told to do by their Practice Manager.
A call to the Practice Manager should see the situation resolved and staff told off... if they're a good GP Practice.
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5 Oct 20, 11:26 AM |
#10
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Imagineer
Join Date: Oct 09
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Get a neighbour in 😮 hang on aren't we supposed not to really be mixing nowadays.
Hope your neighbour doesnt have to take a photo of your nether regions! |
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