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26 Apr 19, 09:28 AM |
#11
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Imagineer
Join Date: Apr 14
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We stayed there and had to put a hold on our card, albeit not a big hold but I'd speak to reception as soon as if you put a card hold to your room. I'm sure a genuine accident they will understand. You don't want it throwing a shadow on your holiday
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26 Apr 19, 09:39 AM |
#12
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Imagineer
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If they demanded payment wouldn’t your travel insurance be an option?
Edited at 10:00 AM. |
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26 Apr 19, 03:18 PM |
#13
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Imagineer
Join Date: Apr 10
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My brother is disabled and very unsteady on his feet , he fell over in a hotel over here and did the same sort of thing. He reported it but never had to pay for any damage .
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26 Apr 19, 03:26 PM |
#14
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Imagineer
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I think they key is reporting it. They will be much more understanding and unlikely to charge I would say.
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26 Apr 19, 07:45 PM |
#15
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Guest
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Did they come and see the door?
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26 Apr 19, 08:08 PM |
#16
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Thread Starter
Imagineer
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They’re trying to say my son punched the door on purpose and it’s gonna cost us $500 😭
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26 Apr 19, 08:22 PM |
#17
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Imagineer
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Why would he punch the door? and he would have to punch it with force (his knuckles would be hurt surely. Take pictures of his hands (next to a phone that has the correct date on) Show his hands to reception so that you have proof.
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21 Night QSDP Food Report - Mar/Apr 2019 |
26 Apr 19, 08:27 PM |
#18
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Thread Starter
Imagineer
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There’s no marks at all on his hands
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26 Apr 19, 08:29 PM |
#19
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Imagineer
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Surely that is your proof...also $500 for fixing that even if it had been done on purpose they are having a laugh. Have you spoken to a manager?
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21 Night QSDP Food Report - Mar/Apr 2019 |
26 Apr 19, 08:29 PM |
#20
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VIP Dibber
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There is no way a rubbish door like that is worth $500! Cheeky wotsits!
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