Do you know who your "Guide" is?

[Sara_toga]

Do you know or need to know who your guide is?

DH has just missed a call asking to call back as we have a new guide.

Since buying resale in 2014 we were not aware we had a guide or needed one!

[Lizzim]

Not anymore - our original guide (we bought direct) left ages ago and I think we have been assigned a couple since then. We occasionally get a call before we go on a trip but are rarely home when they call - I assume it is just an attempt to sell more points so I don't worry about it.

[YorkshireT]

No idea- nor do I want to. Commissioned salespeople, if I'm not buying I've no need to know who they are or speak to them. Sorry sounds a bit harsh but they have one mission - to sell. The friendly calls etc just mean that they put in more effort.

[Sara_toga]

Originally Posted by Lizzim

Not anymore - our original guide (we bought direct) left ages ago and I think we have been assigned a couple since then. We occasionally get a call before we go on a trip but are rarely home when they call - I assume it is just an attempt to sell more points so I don't worry about it.

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Thanks we definitely don't need or want any more points so will not be returning their call then

Originally Posted by YorkshireT

No idea- not do I want to. Commissioned salespeople, if I'm not buying I've no need to know who they are or speak to them. Sorry sounds a bit harsh but they have one mission - to sell. The friendly calls etc just mean that they put in more effort.

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Didn't think after 5 years we would all of a sudden need to know who it was and we have no intention of buying anymore points so no return call then!

[Mr Tom Morrow]

My original one is now the Boss. When he transferred to California he assigned me a new one.
2 years later I sacked him!
Somebody who never returns your calls is no good to me.

I researched and picked a Guy who works from home and never in the Sales dept. However I haven't heard for him in 3 years either

To be honest my view is don't bother me and I won't bother you.

[Guest]

I know who our guide is and would rather not be linked to him. He was a typical sexist and brash salesman. We only bought from him because we had already done our research and wanted to buy VGF direct. It's as good a reason as any to buy resale if we ever want more points.

[amy56]

I wasn’t keen on ours (very smarmy!) and he’s since left and I haven’t got a clue who looks after us now, but as I don’t intend to ever buy anymore points, I don’t really care either! 😂

[Saratoska]

we had Gib McCain but hear he had moved on and no longer a guide. We got all sorts of goodies from him and he was really nice so cant complain

[LadyDebs86]

Nick Tamberino. You never forget a name like that.

[Lumpy]

No idea and never needed to contact them in 25 years so don't see a need going forward