DVC free phone number

[hscx3boys]

Same problem, always engaged, then a 90min hold time So I had to hang up, will try again today. Chat was very disappointing last week as they would not look into my points as asked just gave me a generic answer and told me to phone to cancel Reservations then a CM would be able to advise me on the points, where as I wanted to know which points were where so I would know what I wanted to cancel. Like most of you I have had to cancel so many times, have sold some points and just now need to know what is what as it’s become so complicated.

[gavvy]

Originally Posted by arielrocks

I still use the free at&t number.

Last time I posted it I got in trouble from the mods for some
Reason. So don’t want to break any rules again.

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The 0800 free phone number is on the back of the card, that's what I use

[Sara_toga]

Originally Posted by hscx3boys

Same problem, always engaged, then a 90min hold time So I had to hang up, will try again today. Chat was very disappointing last week as they would not look into my points as asked just gave me a generic answer and told me to phone to cancel Reservations then a CM would be able to advise me on the points, where as I wanted to know which points were where so I would know what I wanted to cancel. Like most of you I have had to cancel so many times, have sold some points and just now need to know what is what as it’s become so complicated.

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I never phone. I have used chat for everything. Changing bookings, cancelling bookings, changing lead names, sorting all my points etc maybe I have been lucky.
I was 50 minutes on chat today but the CM was great.

[BarryandCaron]

I couldn’t get Chat today so called MS to alter the lead name on a booking. I started to call at 2pm and got through at 2.32pm despite being told my wait time was 2 minutes all the way through. The CM was surprised our actual call was so short but I did have all the information to hand. I was finished by 2.35pm.