Avis @ MCO - any good news stories?

[Incarniac]

Used them twice so far, in conjunction with BA packages (flight+hotel+car). Registered for Avis Preferred prior to the first time, as per standard had to go to the kiosk in the garage first time - a doddle, took a couple of minutes.

Both times we booked a full size car. First time we got a Chevy Malibu, very new (a couple of thousand on the odometer I think), nice car. Second time we had a preallocated slot, and to our surprise we were given a Chevy Camaro V6. Now that was a great car (and also very new). We were not charged any extra.

In both cases the outstanding balance was $0 when we returned the car and we were only charged the tolls (and toll admin fee) a couple of weeks after returning, as expected.

I'd use them again for sure (as a matter of fact, we are on our next trip this November/December - though for our trip next spring I booked the flight and hotel with Virgin Atlantic, so I'm looking around for the car at the moment.

[sparkles18]

We’ve had 3 good experiences with Avis at MCO, LAX and Miami. Have been upgraded all 3 times and haven’t been charged any extra.

[Mr & Mrs chimp]

thanks everyone.

Just nerves i think, first time using MCO in 8 years - used Tampa for previous couple of visits, that and the thought of a battle with a hire company after a 10 hr flight with 3 kids under 5.

thanks again

[samhugs]

We had no issue at all with them last year. Quick service and car was nice and clean.

[JSB32]

We have used BA and Avis Preferred via Tampa for the last 6 trips and had no issues at all.

[Orlandoguy]

I’ve used them several times and no issues at all

[neilhd]

Used them in Montreal last year - no issues.

This trip (back today), the car was great but the pickup was not. The preferred board had my name but said go to kiosk. So I had to wait 10 minutes for an agent. All processed fairly quickly and told the agreement would be printed at the gate. Sure enough, it said I had to pay $800 on return. Gate-guy couldn't do anything so returned to kiosk - now a 20 minute wait just to speak to someone, then a further 30 minutes whilst they sorted it out - had to get a manager over to make phone calls and all sorts.

I'd use them again but will insist on the agreement being printed at the kiosk first.

[Johnsonsontour]

Used Avis & been a preferred customer for the last 10years, always been friendly, cars new (we always have the Chrysler Town & Country or equivalent) we have prepaid fuel the last 2/3 years to save filling up tank to take back

[Jcmickey]

Using them next year great to read some positive experiences

Do they get annoyed if you ask for something American rather than something I could drive at home?

[sandshal]

Originally Posted by WhereIBelong

Same experience here - really good, all went smoothly -

ended up quids in - the car we had must have had something wrong with the number plate or something because we drove through every toll intending to just pay the $19.99 fee plus tolls (or whatever it was). No charge at all.

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We never got charged after our May trip either and the final account showed a credit, contacted BA who refunded £50 ... Win, win for us