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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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30 Sep 19, 02:05 PM |
#21
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Imagineer
Join Date: Feb 17
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Pretty sure that is not correct...
abta/help-and-compla...happen-rest-my My flight’s been cancelled, what will happen to the rest of my holiday? If your flight is cancelled and you’ve booked a package holiday, you are entitled to a suitable alternative flight or, if that’s not possible, a full refund. The package provider is saying they will source and provide "suitable alternative flight". |
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30 Sep 19, 02:15 PM |
#22
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Imagineer
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30 Sep 19, 02:22 PM |
#23
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Imagineer
Join Date: Feb 17
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You are advising her badly I have to say...
Its reasonable for them to be given some time to source the alternative flights. Its quite unreasonable and impossible to demand this instantly of them. By all means she can make a claim to ABTA, Credit card company or anywhere she wants but until the package provider says we can no longer fulfill the holiday and cancel it i don't see what you can claim for. Unless its been cancelled you can't claim. Edited at 02:30 PM. |
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30 Sep 19, 02:29 PM |
#24
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Guest
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30 Sep 19, 02:34 PM |
#25
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Imagineer
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I don't agree but we will leave it at that as this is going round in circles.
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30 Sep 19, 03:13 PM |
#26
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Imagineer
Join Date: Feb 17
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You have to give them some time to deal with the issue. You can’t expect them to instantly resolve the issue. Put yourself in their shoes with thousands of customers needing new flights.
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30 Sep 19, 03:28 PM |
#27
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Proud to wear my Ears
Join Date: Sep 14
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30 Sep 19, 05:44 PM |
#28
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Thread Starter
Imagineer
Join Date: Jan 05
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So are you saying that if in a months time, Sunshine come back to me with flights on Air Ukraine(no idea if that is a real airline) that I have to accept them? Because that won’t be happening! The document that was sent outlining my rights states that if there is a major change, other than price, then I am entitled to a full refund. At this moment in time there isn’t another flight on the date we wish to fly, to the airport we wish to fly to, for a price the same or less than I paid. Surely they cannot force me to pay more or fly with an airline that I would never have booked?
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30 Sep 19, 06:02 PM |
#29
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Imagineer
Join Date: Jul 10
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30 Sep 19, 06:17 PM |
#30
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Thread Starter
Imagineer
Join Date: Jan 05
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WDW Villa Jul/Aug 2005 DLP SL Jan/Feb 2006, DCR Feb 2007, Cheyenne Feb 2008, NB Nov 2009, Ibis July 2010 WDW Pop Sept 2006 WDW ASM/HRH/POP Sept 2007 free DDP WDW Regal Sun/SSR/CIAS May 2008 WDW CIAS/RPR/Cypress Pointe GV Aug 2008 WDW Highgate Park/AKV/BCV Dec 2008 WDW SSR/Pop May 2009 WDW RPR/BCV/BWV/VB/VWL/OKW/Kidani/DCL Jul/Aug 2009 WDW Dibb Villa/Regal Sun May 2010 WDW BCV/VB/DCL Oct/Nov 2010 Wedding trip! WDW SSR/Dibb Villa/VB Oct 2011 1st wedding anniversary trip! WDW OKW/VB/Peabody Aug 2013 |
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