Cancelling stand alone virgin car hire

Kelly1234 · 2 Sep 21, 11:07 AM

We have a car booked for October through travelplus but need to cancel as our flights have now been cancelled. Can anyone advise how to cancel this please.

cherryred72 · 2 Sep 21, 12:52 PM

Very simple. Contact them via Whatspp. Virgin Holidays Service. Give them your booking reference number & tell them you want to cancel. They will ask for your email & DoB.

It's that simple. It takes a while to see the money. It was a least 14 days last time (when I cancelled in July this year). I've booked & cancelled with them twice.

If they are difficult then you can remind them of the T&C's. Car hire via Virgin Holidays will provide a full refund.

**sha9** · 2 Sep 21, 06:58 PM

Ours was Virgin Holidays and I just called them. Didn�t take long to get through and very easily done. The money did take about two weeks to be refunded though.

Maindrain · 4 Sep 21, 08:45 AM

I cancelled via WhatsApp as well, had to get the credit card company involved though as they didn't refund my money for over two months.

That was last year, and things were very frantic. But it has still put me off booking with them ever again.

**catlady** · 4 Sep 21, 01:35 PM

Can I ask what number you have called to cancel or what's app no? I can't seem to get through to anyone? Thanks

Kelly1234 · 4 Sep 21, 08:44 PM

+44 20 3322 3289 Is the WhatsApp number. I contacted them as advised on this thread. It took them a while to reply but it�s all cancelled with no trouble at all. Just have to wait for the money to go back on the credit card now!

**catlady** · 4 Sep 21, 11:40 PM

Originally Posted by Kelly1234

+44 20 3322 3289 Is the WhatsApp number. I contacted them as advised on this thread. It took them a while to reply but it�s all cancelled with no trouble at all. Just have to wait for the money to go back on the credit card now!

Thank you 👍

2 Sep 21, 11:07 AM	#1
	2 Sep 21, 11:07 AM Kelly1234 Excited about Disney
Kelly1234 Excited about Disney Join Date: Feb 13	Cancelling stand alone virgin car hire We have a car booked for October through travelplus but need to cancel as our flights have now been cancelled. Can anyone advise how to cancel this please.

2 Sep 21, 12:52 PM	#2
	2 Sep 21, 12:52 PM cherryred72 Proud to wear my Ears
cherryred72 Proud to wear my Ears Join Date: Feb 17	Very simple. Contact them via Whatspp. Virgin Holidays Service. Give them your booking reference number & tell them you want to cancel. They will ask for your email & DoB. It's that simple. It takes a while to see the money. It was a least 14 days last time (when I cancelled in July this year). I've booked & cancelled with them twice. If they are difficult then you can remind them of the T&C's. Car hire via Virgin Holidays will provide a full refund.

4 Sep 21, 08:44 PM	#6
	4 Sep 21, 08:44 PM Kelly1234 Excited about Disney Thread Starter
Kelly1234 Thread Starter Excited about Disney Join Date: Feb 13	+44 20 3322 3289 Is the WhatsApp number. I contacted them as advised on this thread. It took them a while to reply but it�s all cancelled with no trouble at all. Just have to wait for the money to go back on the credit card now!