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Old 30 Aug 21, 07:42 PM  
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#11
sha9
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Originally Posted by aqualiv View Post
Did you get a refund ?
Not yet but I expect to. Just called today and they said they’re cancelling up to 30th September so just to cut up tickets and send a photo then they’ll arrange a refund.
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Old 6 Sep 21, 02:27 PM  
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#12
aqualiv
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How long are peoples refunds taking?
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Old 6 Sep 21, 04:18 PM  
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Magic Mouse
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I was told up to four weeks but hopefully sooner.

My Disney tickets were cut up and a picture sent but the Universal ones had to be sent back. They were signed for last Friday.

Will update one refund received.
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Old 6 Sep 21, 04:58 PM  
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#14
sha9
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Originally Posted by aqualiv View Post
How long are peoples refunds taking?
That’s a week now and mine isn’t in. I expect it to be at least another week.
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Old 7 Sep 21, 03:25 PM  
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2020holibubbles
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I was told 7-14 days today. Told to cut up and take a photo of the tickets and email it to them. Bit sad cutting up the tickets but it’s kind of cathartic.
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Old 7 Sep 21, 03:57 PM  
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#16
aqualiv
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Only getting 80 percent back and 20 percent as credit
Cancelling end October
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Old 7 Sep 21, 04:14 PM  
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#17
willow
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We got our full refund for the Boo Bash tickets within 24 hours of me sending a email with the tickets cut up and new Disney tickets for 2022 (fingers crossed) within a few days
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Old 7 Sep 21, 04:45 PM  
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#18
Magic Mouse
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I’ve had an e-mail today to say the the money should be in my account in 3-4 working days.
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Old 7 Sep 21, 04:48 PM  
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amy56
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Originally Posted by willow View Post
We got our full refund for the Boo Bash tickets within 24 hours of me sending a email with the tickets cut up and new Disney tickets for 2022 (fingers crossed) within a few days
Can I ask - did you have to pay any increase for changing the Disney tickets to 2022?
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Old 7 Sep 21, 05:59 PM  
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#20
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Originally Posted by Magic Mouse View Post
I’ve had an e-mail today to say the the money should be in my account in 3-4 working days.
Also received an email confirming cancellation and another from PayPal with the deposit refund. Not reached the credit card yet.
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