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Old 5 Jan 22, 04:09 PM  
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#31
catlady
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Originally Posted by PoohBears#1fan View Post
I’ve been booking in chunks for next November/ December, last confirmation email was on the 24th December then they just stopped, not had mine from the 26.12. Or 3.1. Very odd.
I was told it is a Disney wide issue with confirmation emails, not just DVC?

It seems crazy to me! Not that I'm very technical but surely that's weird? My renters are so suspicious! even though I sent them my online chat confirming the issue! 😕
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Old 5 Jan 22, 04:12 PM  
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#32
PoohBears#1fan
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Originally Posted by catlady View Post
I was told it is a Disney wide issue with confirmation emails, not just DVC?

It seems crazy to me! Not that I'm very technical but surely that's weird? My renters are so suspicious! even though I sent them my online chat confirming the issue! 😕
It does seem a bit nuts, especially as I still get the completely useless automated email telling me I've logged into my account every time.
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Old 5 Jan 22, 10:20 PM  
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#33
Saratoska
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Originally Posted by catlady View Post
I was told it is a Disney wide issue with confirmation emails, not just DVC?

It seems crazy to me! Not that I'm very technical but surely that's weird? My renters are so suspicious! even though I sent them my online chat confirming the issue! 😕
I got an email , could you end them that as proof


Welcome Home ,

Thank you for contacting Disney Vacation Club®.
Thank you for taking the time to send your feedback in regard to not receiving the email confirmation. Email confirmations are currently delayed. We do apologize. One will automatically be sent to you once they resume. Thank you for your patience.
Please let us know if there is anything else we can assist you with in planning your or your guest's magical vacation!

Thank you and have a magical day,
Emma
Member Services | Online Communications Disney Vacation Club
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Edited at 10:22 PM.
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Old 5 Jan 22, 10:24 PM  
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#34
unixgirl
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The website is currently still banjaxed as well - can't see my upcoming vacation. Need to decide whether to upgrade to a 1 bed (for myself - how swanky) or bank the points for next year. I really liked the 2 bed we had for the stay in November last year.
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Old 5 Jan 22, 10:26 PM  
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#35
Saratoska
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Originally Posted by unixgirl View Post
The website is currently still banjaxed as well - can't see my upcoming vacation. Need to decide whether to upgrade to a 1 bed (for myself - how swanky) or bank the points for next year. I really liked the 2 bed we had for the stay in November last year.
so slow, tried iphone and laptop only getting that swirling circle
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Old 5 Jan 22, 10:40 PM  
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#36
Saratoska
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is this a website issue at the moment

we have 2 memberships , normally I can book using points from whatever one. tonight albeit I can see both memberships on the website when I go to book something takes me to the same membership each time and I need to check the other one

its the Riviera points which I can only see if I try and book something, as I cannot see them without trying to book . think I will try tomorrow its driving me mad
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