ZEN Booking query

OllieT · 22 Jan 22, 05:22 PM

Hi Dibbers

I’ve got my finger hovering over the booking button but in reality need to wait to see if my nephew has exams on our chosen dates, this will completely scupper our plans 🥴

Does the ZEN booking thing mean I could cancel and get my deposit back in full?

Thanks

mrsbenny · 22 Jan 22, 05:36 PM

Yes , I did this and asked for refund via Twitter and got my deposit back within days. I had only paid a deposit.

Rac20 · 22 Jan 22, 05:39 PM

I’ve had my balance payment back but not my deposit but apparently there is a delay with refunds at the minute. I really need to contact them but haven’t as yet.

OllieT · 22 Jan 22, 06:44 PM

Did you have to ask via Twitter?

CRUELLA · 22 Jan 22, 07:48 PM

I called them got a full payment refunded a couple of weeks before the date and a deposit one .no problems at all x

**Belle99** · 22 Jan 22, 09:17 PM

I booked with WDTC. Emailed to cancel. Had a reply in 2 hours and full refund the next day.

22 Jan 22, 07:48 PM	#5
	22 Jan 22, 07:48 PM CRUELLA Imagineer
CRUELLA Imagineer Join Date: Jun 09	I called them got a full payment refunded a couple of weeks before the date and a deposit one .no problems at all x