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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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25 Aug 18, 11:10 AM |
#51
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Helping Mickey
Join Date: May 13
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We've booked with Charter, I emailed them last night prompted by this thread with a question I'd been meaning to ask for a while. Email sent at 21:00 last night, there was a full reply sitting in my inbox at 07:12 this morning . Faultless service in my opinion.
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All Star Movies - 2004 Tuscana Gardens - 2010 Enclave Suites - 2013 Sheraton Vistana Village - 2015 NYC/SSR/Avanti - 2018 |
25 Aug 18, 11:47 AM |
#52
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Imagineer
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I’ve been using them for over 10 years with no issues at all.
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My baby blue |
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25 Aug 18, 12:13 PM |
#53
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Apprentice Imagineer
Join Date: Jan 10
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I guess they prioritise (pick and choose) who they get back to, depending on how much commission the agent will make and how likely they think you are to book with them.
Over the last week we've emailed them and rung them twice without any response. Our query was for next summer, so they may be prioritising people who are travelling sooner.
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1997 DLP x2, 1998 DLP x2, 1999 DLP, 2000 DLP, 2002 DLP, 2003 DLR, 2004 WDW + DLP, 2005 DLP + DLR, 2006 WDW, 2007 DLP x2, 2008 WDW + DLP x3, 2009 DLP x7, 2010 WDW, 2011 DLR, 2012 WDW + DLP, 2013 WDW + DLP, 2014 WDW + DLP x3, 2015 DLR + DLP x2, 2016 WDW + DLP x2, 2017 WDWx2 + DLP, 2018 WDW + DLP x2, 2019 WDWx2, 2022 WDWx2, 2023 DLP x2. 2024 DLP x2, WDW. 2025 planning WDW. |
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25 Aug 18, 12:22 PM |
#54
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Imagineer
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25 Aug 18, 02:07 PM |
#55
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VIP Dibber
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I booked a couple of weeks ago and they were very speedy and we are doing a fly drive for next August so perhaps it just depends on how busy they are.
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2006 Weston Villas/Clearwater 2011 Highgrove Villas 2013 Glenbrook Villas 2014 Saratoga Springs Resort 2017 Animal Kingdom Lodge 2019 Highlands Reserve/Grand Plaza/Boardwalk Villa 2023 Vero Beach/Portofino Bay/Coronado Springs Club level 2024 Wilderness Lodge/Grand Floridian 2025 Disneyland Hotel DLP |
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25 Aug 18, 02:28 PM |
#56
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VIP Dibber
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Have used them in the past and since got quotes from them. No probs at all. Always fab service when we’ve emailed or called.
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Orlando : Best Western I drive 1997, Regal Palms 2009, Wedding at Beuna Vista Palace 04/08/09, Coco Key 2010, Art of Animation, RPR Universal, Rosen Inn @ Pointe 2014, RPR & Disney's Swan 2017, Rosen Inn @ Pointe, Hard Rock Hotel, Port Orleans French 2018. DLP: : Best Western MLV 2007, Hotel Cheyenne 2008, Sequoia Lodge 2010, Dream Castle 2011, Kyriad MLV Torcy 2012, Hotel El'ysee 2012, Hotel Cheyenne 2013, Sequoia Lodge 2015. |
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25 Aug 18, 03:56 PM |
#57
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Apprentice Imagineer
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We've booked previously with them and had no issues at all. I put a quote request in last weekend and got nothing back. I redid it today & put the consultants name in that we previously dealt with & had a reply within hours
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25 Aug 18, 06:10 PM |
#58
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Apprentice Imagineer
Join Date: Jul 08
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This is or second time using them and we have always had fast response, I mainly deal with sean
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25 Aug 18, 07:11 PM |
#59
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Imagineer
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I’ve now read the whole thread and on the whole I think replies are well balanced. Maybe a few more ‘bashers’ than praisers but that’s human nature.
The nub of the matter is their business is selling products and services (holidays) that can cost many £ thousands. For many of us this is our 3rd highest spend after mortgage and car. Why do they think it’s ok to be so ‘relaxed’ about responding ? |
5 Sep 18, 11:13 AM |
#60
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Excited about Disney
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Well my initial experience with Charter Travel was Excellent Leah was the person i have been dealing with to book, Fast Response answered all my many questions and gave me lots of pricing on various options we had been looking at for May next year. The price i got from them i couldnt get to within £300 of doing it any other way myself so i went ahead and booked quick email confirmation and it said full confirmation and invoice to follow within 7 days it has been now nearly 2 and a half weeks and no sign of the confirmation and invoice :-(
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