Calling BA to add on a return avios

[Sandraoh40]

Hi folks,
When any of you guys have called to get the return leg added on to a bogof voucher with avios, what were the taxes. The reason I ask this is because when I price up as a return the taxes are around £1400 for club world, but as 2 singles come out around £2 k.
My outbound flights come on tomorrow and I want to secure them but not if it costs me an extra £500.

Thanks in advance.

[munmun]

The price is more expensive for taxes if you dont book the return at the same time. Cant remember the exact figure but definitely more.

[Rich accountant]

When you phone, they should reticket as a return, that's what happened to me in August.
I did however read on Flyertalk that some agents had stopped this. Best to phone and ask

Our taxes and charges were a out £1.3k from memory for economy out and club inbound for 2a 2c

[scooby99]

The HeadforPoints site emailed & have an article dated 22nd November 2019 on this.

Looks like BA tweaked their system for those calling to book their return flights at a later date using Avios & 2-4-1; result=you pay taxes & fees for 2 x tickets rather than the lower taxes & fees for a return ticket; from the examples given in that article, the additional taxes & fees sound about right.

Rob does suggest a possible way around this so may be worth you finding & reading that news item/article. Hope it helps.

[Sandraoh40]

Thanks everyone. Looks like I may just have to wait it out.

[amf]

Originally Posted by scooby99

The HeadforPoints site emailed & have an article dated 22nd November 2019 on this.

Looks like BA tweaked their system for those calling to book their return flights at a later date using Avios & 2-4-1; result=you pay taxes & fees for 2 x tickets rather than the lower taxes & fees for a return ticket; from the examples given in that article, the additional taxes & fees sound about right.

Rob does suggest a possible way around this so may be worth you finding & reading that news item/article. Hope it helps.

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I've re read Rob's article as I'm currently in the same boat as OP. What he said was that there had been a change if the outbound and inbound flights were booked separately online and a request was then made to combine both. Previously BA repriced this as a return. Now they leave the taxes and fees priced as the more expensive 2 one way flights.

To get round this you add the return flight by calling the BA service centre. Then the flights' taxes and fees are re priced as a return, which is cheaper.

Be aware that BA's systems sometimes play funny beggars. When I added on my TPA return this year they overpriced by £120 per pax. When calling I could get no one at BA to understand the problem. I waited until the flights were completed and sent them a Letter before Action, giving them 14 days to refund. No reply so I claimed via Money claim Online. When they got the court papers they settled promptly. Hopefully OP will not need to do this.

[Guest]

Originally Posted by Sandraoh40

Thanks everyone. Looks like I may just have to wait it out.

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I would just wait until both legs are available. I have never needed to book the outbound as soon as it comes out, plus I would want to know that both legs are available on suitable dates and I have my desired length of trip anyway.

[Sandraoh40]

Originally Posted by Claudette

I would just wait until both legs are available. I have never needed to book the outbound as soon as it comes out, plus I would want to know that both legs are available on suitable dates and I have my desired length of trip anyway.

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I am just going to wait till they are both available. Tbh if we don’t get business out it’s not the end of the world. Will get it back no probs I reckon.
I’m what my dh calls a ‘rager’ as in if I want something I need to get it ASAP lol.

Edited to say I’m talking rubbish,I read the article and it seems to me that I can still call to add the second leg on at the tax cost of a return So outward flights have just been booked. Will just need to see if this is correct.