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Old 18 Feb 20, 01:20 PM  
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Gemsie0812
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Annual Pass Expirey

Hello,

My annual pass expired and I haven't received an email from Disney asking me to re-new or give me the re-newal cost.

Has any one recently had the renewal cost? Or an email from Disney where there's expired?

Thanks

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Old 18 Feb 20, 03:04 PM  
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STEBEE25
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Normally comes up on the app, offers 15% discount on price, price just increased again for annual passes.
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Old 18 Feb 20, 04:30 PM  
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robby-99
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Ours ran out in January and I did not receive an email to remind me. It's over 30 days now so won't get the discount.
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Old 20 Feb 20, 10:51 AM  
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gismo1554
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We didn't get emails last year either so not sure if they actually send emails. I checked the app and saw they were due for renewal
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Old 20 Feb 20, 11:50 AM  
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disneypars
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Don't think they email UK residents due to GPDR not that they ever did before that was introduced.
I tried to purchase a renewal certificate for ours last October but had different responses from various CM's. Emailing ticketing was about as much use as a chocolate teapot. Will upgrade again when we return in May. I will have all my emails to see if Guest Relations can provide some pixie dust.
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