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Old 21 Jun 19, 09:50 PM  
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#1
debz1989
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Virgin Miles Reward Flight From Glasgow - Not Showing?

Hi all,

Me and my family are going back next year, hoping to use my accumulated FC miles to book reward flights with Virgin, so I've been regularly checking availability online for this year as a guide for when I should be looking next year.

I've gone on today to check availability again, but now when I choose Glasgow to Orlando it greys out the miles and miles plus money options. On the Flying Club 'Spend My Miles' page it also comes up with a pop-up when I choose Glasgow to Orlando saying:

'Aah sorry, you can't use your miles for this route.'

Has there been changes to the routes that I've missed? I last checked a couple of weeks ago and could see plenty of reward seat availability for GLA-MCO for our rough dates this year.

Thanks for any help
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Old 22 Jun 19, 06:30 AM  
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scotsprincess
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What date are you looking at. I can see upper class reward seats for Saturday 2nd and Saturday 16th from Glasgow. I use the virgin Atlantic app on my phone to check 😊
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Old 22 Jun 19, 08:02 AM  
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Mary A
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Also, how many seats are you looking for? If say, 4 but only 2 available it won't show availability.

I start searching for 1 and if available change to number that I want.
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Old 22 Jun 19, 10:46 AM  
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ManCity
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There are only a limited number of reward seats on each flight. If there were reward seats for your date when you looked before, and there are none now, the 'obvious' reason is that they have been booked by other people in the meantime. There might be a less obvious reason, but you will only find out if you phone the Flying Club Helpline and ask them.
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Old 22 Jun 19, 12:20 PM  
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shelle
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Try using reward flight finder to see what dates are available.
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Old 22 Jun 19, 12:53 PM  
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Burgmeister
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Originally Posted by debz1989 View Post
Hi all,

Me and my family are going back next year, hoping to use my accumulated FC miles to book reward flights with Virgin, so I've been regularly checking availability online for this year as a guide for when I should be looking next year.

I've gone on today to check availability again, but now when I choose Glasgow to Orlando it greys out the miles and miles plus money options. On the Flying Club 'Spend My Miles' page it also comes up with a pop-up when I choose Glasgow to Orlando saying:

'Aah sorry, you can't use your miles for this route.'

Has there been changes to the routes that I've missed? I last checked a couple of weeks ago and could see plenty of reward seat availability for GLA-MCO for our rough dates this year.

Thanks for any help
I have this problem with Firefox on my PC at work. Doesn't matter what I do it will only show cash fares. Works fine on that PC on Chrome though.

As already said, rewardflightfinder is a good site to check availability
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Old 22 Jun 19, 05:25 PM  
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MarkJ
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Originally Posted by debz1989 View Post
Hi all,

Me and my family are going back next year, hoping to use my accumulated FC miles to book reward flights with Virgin, so I've been regularly checking availability online for this year as a guide for when I should be looking next year.

I've gone on today to check availability again, but now when I choose Glasgow to Orlando it greys out the miles and miles plus money options. On the Flying Club 'Spend My Miles' page it also comes up with a pop-up when I choose Glasgow to Orlando saying:

'Aah sorry, you can't use your miles for this route.'

Has there been changes to the routes that I've missed? I last checked a couple of weeks ago and could see plenty of reward seat availability for GLA-MCO for our rough dates this year.

Thanks for any help
This is a rather annoying glitch on the VS web site. As has been mentioned try using chrome as your browser or even try on your phone. Im looking at Seattle flights currently and whilst I can see Miles flights for specific dates if I use the 5 day setting it shows card only.Ive taken this up with Virgin twice now and its still not fixed

So my advice is to try for a set date rather than a range
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Old 22 Jun 19, 08:18 PM  
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TelfordWolf
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just lately the Virgin website is playing silly sometimes with selecting the miles option..
reload the browser or even try a different browser.
Also - the Virgin App always seems fine!
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