VA rewards converting single to return - am I right?

[loola30]

Am I right in thinking that they should be able to convert a one way reward into a return? They are trying to book it as two singles and charge me extra tax. Is this one of those try again with another agent situations?

[megaflyer]

Originally Posted by loola30

Am I right in thinking that they should be able to convert a one way reward into a return? They are trying to book it as two singles and charge me extra tax. Is this one of those try again with another agent situations?

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You will pay extra "TAX" - the tax is per segment ie the UK to USA often costs more in TAX (and charges - with make up most of the "TAX") than USA to UK

(each segment will be shown and charged separately)

[loola30]

Originally Posted by megaflyer

You will pay extra "TAX" - the tax is per segment ie the UK to USA often costs more in TAX (and charges - with make up most of the "TAX") than USA to UK

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They're trying to charge me two singles tax, rather than return tax though. At the moment there are only economy returns available. For 2 adults, 2 children I've paid £621 in tax and fees so far for the outgoing and would expect around £877 total for a return. They're asking for another £444 for the two singles.

I just believe they should be able to convert it to a return rather than two singles.

[Mr Tom Morrow]

Originally Posted by loola30

They're trying to charge me two singles tax, rather than return tax though. At the moment there are only economy returns available. For 2 adults, 2 children I've paid £621 in tax and fees so far for the outgoing and would expect around £877 total for a return. They're asking for another £444 for the two singles.

I just believe they should be able to convert it to a return rather than two singles.

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OP. My experience is it all depends who you get. Technically if they leave it as 2 singles then yes you pay the higher amount. Some agents will just fiddle with your outbound leg and process it as a return without any admin charge and thus you pay the lower amount.
Some wont though as technically they shouldn't.

The work around and I assume it's 4 of you is you pay the £30 admin fee each and then they have no reason not to book you as a return trip. But they mustn't cancel the outbound flight first or the Miles seats disappear for at least 24 hours and get snapped up by somebody else!

[megaflyer]

Originally Posted by Mr Tom Morrow

OP. My experience is it all depends who you get. Technically if they leave it as 2 singles then yes you pay the higher amount. Some agents will just fiddle with your outbound leg and process it as a return without any admin charge and thus you pay the lower amount.
Some wont though as technically they shouldn't.

The work around and I assume it's 4 of you is you pay the £30 admin fee each and then they have no reason not to book you as a return trip. But they mustn't cancel the outbound flight first or the Miles seats disappear for at least 24 hours and get snapped up by somebody else!

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I guess you are right Mr Tom. I have only ever booked as 2 singles as I like the flexibility to change (and book early) - to be fair I didn't know you could change to a return. Everyday is a school day for MF

[loola30]

Thanks both. After pushing her the agent has remembered it is possible to make it a return rather than 2 singles. Only one flight reference number now and £200 saved - glad I asked! Now to keep an eye out for UC rewards to upgrade to...

[Mr Tom Morrow]

Originally Posted by megaflyer

I guess you are right Mr Tom. I have only ever booked as 2 singles as I like the flexibility to change (and book early) - to be fair I didn't know you could change to a return. Everyday is a school day for MF

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MF. I think some of the Agents make things up as they go along! But I will say in their defence 99.9% of them are superb.

The sad day for me was when they got rid of the old Combi fares where you could get a Miles flight one way and a dirt cheap cash return that was not classed at the sky high 1 way flight cost. I used them a lot.

[loves2plan]

This is really useful as I will hopefully be booking my return leg soon, so will try to push for this too.

[loola30]

Originally Posted by Mr Tom Morrow

MF. I think some of the Agents make things up as they go along! But I will say in their defence 99.9% of them are superb.

The sad day for me was when they got rid of the old Combi fares where you could get a Miles flight one way and a dirt cheap cash return that was not classed at the sky high 1 way flight cost. I used them a lot.

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Oh I wish they'd come back too!

[loola30]

Originally Posted by loves2plan

This is really useful as I will hopefully be booking my return leg soon, so will try to push for this too.

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When have you got the outgoing booked for if you don't mind me asking as I found an odd little glitch with the returns