Deleted Profile on My Disney Experience

Kaspian · 22 Apr 22, 11:50 AM

Hey all.

When we used to go to WDW before, me and my partner has our own MDE accounts but since I do all the planning, he deleted his with the intention of just being a "family member" on my MDE account, like our other family and friends are.

However, now, under my profile it shows my partner as: "DeletedProfileFirstName DeletedProfileLastName" rather than his name, but it does have his tickets/reservation under that name.

Any ideas how I can get this fixed?

Coffeedrinker · 22 Apr 22, 11:54 AM

Did a similar thing deleting my son�s profile from our family group, only to be unable to re-add it again.

Wound up calling Disney�s MDE support on 0800 169 0749. They�re in the US and open from 12pm noon UK time. Took me an hour or so of waiting on the phone, but problem was sorted and my son�s profile restored in 5 mins or so. Ticket & park reservations etc restored and was then able to make ADRs etc when our 60 booking came around.

YLL · 22 Apr 22, 12:00 PM

Originally Posted by Coffeedrinker

Did a similar thing deleting my son�s profile from our family group, only to be unable to re-add it again.

Wound up calling Disney�s MDE support on 0800 169 0749. They�re in the US and open from 12pm noon UK time. Took me an hour or so of waiting on the phone, but problem was sorted and my son�s profile restored in 5 mins or so. Ticket & park reservations etc restored and was then able to make ADRs etc when our 60 booking came around.

I had the same issue, and I did as above.