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Old 18 Jan 22, 09:49 PM  
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catlady
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Originally Posted by Warkman58 View Post
My son on a different booking, wanted to change from LHR to MAn after originally changing only the return to MAN from LHR and reducing the time in Florida (he's at Uni in Lancaster)

Both changes, without any charges, done in the space of ten mins by email.
Those who are having issues, perhaps it's the time you call?
Didn't call, sent the rebook form in as they requested online? She called me 78 hours after I submitted it? She said the wait times are very long on the phones? But said if I have any issues to reply to the email she sent me and it will be quicker?

Have to say she was very helpful!
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