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Old 27 Dec 21, 02:26 PM  
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pluto99
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Urgent help

Hi we are do to fly home tomorrow and my wife as tested positive what do we do we are in an hotel can anyone help with accommodations please
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Old 27 Dec 21, 02:29 PM  
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Claudette
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That is the scenario I am worried about. Can you extend your current accommodation, that is probably what I would try first so I don’t have to move.
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Old 27 Dec 21, 02:31 PM  
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Egon
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Id speak to the airline and postpone the flights, id then seek accommodation and speak to your insurance company.
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Old 27 Dec 21, 02:41 PM  
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Frankie & gang
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I think I’d speak to the insurance first - hopefully they will give advice
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Old 27 Dec 21, 02:46 PM  
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pluto99
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we are with staysure and cant get through any help with them
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Old 27 Dec 21, 02:47 PM  
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glenandem
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I seen a similar post last week on here where someone had tested positive and managed to move there flight for free with virgin, might be worth scrolling back a few posts to check it but I'd be contacting the airline, insurance company and then see what you can do about the accommodation if your in a villa maybe contact the owner see if you can stay longer.
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Old 27 Dec 21, 02:47 PM  
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Rac20
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Originally Posted by pluto99 View Post
we are with staysure and cant get through any help with them
Do they have an online chat?

What a nightmare for you. Hope you get sorted.👍🏻
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Old 27 Dec 21, 02:49 PM  
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pluto99
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we are in an hotel
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Old 27 Dec 21, 02:51 PM  
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BevS97
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Ring the airline so they can reschedule. You don’t want to be listed as a no show.

You should have an emergency number for your insurance you can ring.

Speak to the hotel.
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Old 27 Dec 21, 02:53 PM  
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BevS97
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staysure/contact-r...-repatriation/

Emergency contact number and online chat.
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