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Theme Parks Florida Rides, Attractions, Genie+ Questions and Info. |
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22 Apr 20, 12:10 PM |
#1
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Excited about Disney
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Refund from Discovery Cove / Seaworld
Has anyone who requested a refund direct had anything back yet? I had an e-mail about a month ago to say a refund would be processed in the order received but nothing yet.
I know it'll likely take a while but just wanting to check on everyone else's status 🤔
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2019 New York / Disney Magic; 2021 DCL UK Staycation 23/7 + 3/9; 2022 Riviera, POFQ, Disney Wish; 2023 EBTA + 4n Bilbao Disney Dream; 2024 CBR, Boulder Ridge and Poly. |
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22 Apr 20, 12:28 PM |
#2
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Guest
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Nope . I cancelled and requested refund on the 18th March nothing yet
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22 Apr 20, 01:50 PM |
#3
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Thread Starter
Excited about Disney
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Have you thought about when you'll chase?
__________________
2019 New York / Disney Magic; 2021 DCL UK Staycation 23/7 + 3/9; 2022 Riviera, POFQ, Disney Wish; 2023 EBTA + 4n Bilbao Disney Dream; 2024 CBR, Boulder Ridge and Poly. |
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22 Apr 20, 02:41 PM |
#4
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Guest
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22 Apr 20, 03:08 PM |
#5
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Thread Starter
Excited about Disney
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__________________
2019 New York / Disney Magic; 2021 DCL UK Staycation 23/7 + 3/9; 2022 Riviera, POFQ, Disney Wish; 2023 EBTA + 4n Bilbao Disney Dream; 2024 CBR, Boulder Ridge and Poly. |
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22 Apr 20, 03:51 PM |
#6
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Guest
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23 Apr 20, 09:45 AM |
#7
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Apprentice Imagineer
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I was told my refund was being processed on 25/03 but nothing received. I have chased but just got a blanket response. Not impressive customer service. Really do appreciate times are tough but an idea of timescale was all I was looking for.
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23 Apr 20, 09:57 AM |
#8
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Imagineer
Join Date: Mar 12
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I got a refund on 19th March after making the request by telephone on 18th March. It was for a vacation package booked on the Seaworld site. I even made a profit of £80 due to currency fluctuations.
Have you cancelled via email/website or telephone? |
23 Apr 20, 09:58 AM |
#9
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Apprentice Imagineer
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I cancelled about a month ago and was told that it would take upto 90 days to receive a refund.
I've since seen that they can move the booking to next year, so emailed them a couple of days ago to see if still possible. Got a reply saying that's fine they will take me off refund list and contact them when I get new dates. |
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23 Apr 20, 11:12 AM |
#10
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Relaxing at the Grand Floridian
Join Date: May 12
Location: Newport South Wales
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I had a refund confirmed by email a month ago and it said it'd take up to two billing cycles to come through - so assuming two month's. Still nothing or an update.
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Feb '98 - DLP - Santa Fe April '13 - WDW - Davenport Legacy Park Villa Nov '17 - DLP - Vienna House Magic Circus Hotel April '18 - WDW - POFQ & Emerald Island Villa MAY '20 - WDW - POFQ & AMI CANCELLED BY COVID |
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