Help me

[lettie]

I'm only getting a black screen on my Acer laptop, all was fine when I switched it off earlier.

Any help! please be gentile I'm getting too old to understand this techie stuff

[Magic mouse1]

You need to go to acre website look for troubleshooting or if there is a helpline and ring

[BucksBugsy]

Are you able to take the battery out ? If so , unplug from mains take the battery out and leave for 10 minutes before putting it back in , connecting the mains back and try powering on.

[lettie]

Thank you both .

[Hank]

Any luck ?

[lettie]

No luck with laptop, I've taken it to the repair shop.
Thanks anyway

[lettie]

Repair shop can't fix my laptop,they can't tell me whats wrong with it.

Mmmm good job Christmas is on its way.

[ChrisS]

Hi Lettie, if the laptop starts up it's worth trying the F6 key along the top of the keyboard that turns your screen off/on. Hold down your keyboard Fn key, click F6 key (check diagram on key). Could be the inverter, changed my Acer inverter a few years ago; it intercepts DC power, converting to AC power for the bulb that lights the screen.

I'm going to assume the repair shop checked all 'n sundry, but...

[lettie]

Thanks ChrisS will try that when I get my laptop back. Its not that old so annoyed with myself, I only closed the lid.

[lettie]

Strange ! picked my laptop up from the repair shop they were very apologetic that they couldn't find what was wrong.

I left it a day or two and then thought I would try what ChrisS suggested I do. Opened up my laptop turned the power button on and lo and behold my laptop started with no problems.

nothing was done to it. I've had a black screen for over two weeks.

Any ideas what it could have been wrong. it was definitely charged.