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Accommodation Hotels, Resorts, Villas Questions and Info |
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29 Oct 19, 09:14 PM |
#1
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Imagineer
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Homeaway issue
I am Trying to book a villa with homeaway and they are are the middle men for the 3rd party florida star vacation
The UK payment for the homeaway fee has been taken But the deposit for the villa in dollars has been declined on the RBS CC RBS are no help at all and won't re autherise the payment Still waiting for the 3rd party to get back to me to retake payment Never had any hassle booking my holidays through virgin but this DIY holiday lark is being a pain Any advice would be greatfull 👍
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2002 Orlando Metropolitan Express 2005 rosen inn (wet n wild end) 2008 quality inn plaza pointe orlando 2012/16/18 rosen inn at pointe orlando 2024 storey lake villa |
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29 Oct 19, 09:36 PM |
#2
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Very Serious Dibber
Join Date: Jan 13
Location: Suffolk
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That's weird? Normally the deposit and Homeaway fee are paid on the same single payment and if the Homeaway fee went through ok but not the home owner's fees I would be a bit suspicious re the rental. Have you contacted Homeaway? I would think they would not want to be seen to be associated and claiming fees on a scam (if that's what it is)
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29 Oct 19, 09:43 PM |
#3
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Thread Starter
Imagineer
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Been on to homeaway
They have contacted the 3rd party and escalated it but still not had any response off the 3rd party If I don't get anywhere with them I will be cancelling it But really liked the villa 😔
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2002 Orlando Metropolitan Express 2005 rosen inn (wet n wild end) 2008 quality inn plaza pointe orlando 2012/16/18 rosen inn at pointe orlando 2024 storey lake villa |
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29 Oct 19, 11:09 PM |
#4
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Apprentice Imagineer
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Why don’t you try finding the owner? You’ll probably get a better price without the homeaway fee.
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30 Oct 19, 11:20 AM |
#5
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Thread Starter
Imagineer
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looks to be all sorted now i think
he says the payment has gone thru i will just keep an eye on my account
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2002 Orlando Metropolitan Express 2005 rosen inn (wet n wild end) 2008 quality inn plaza pointe orlando 2012/16/18 rosen inn at pointe orlando 2024 storey lake villa |
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1 Nov 19, 04:57 PM |
#6
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Guest
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Who is "they" OP? There is not usually another way to pay other than through the homeaway website, and dont get how u paid in 2 separate currencies,as the other poster said fees plus deposit are usually bundled in 1 payment...have you been asked to pay via another route? sorry to butt in if u r actually sorted!
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11 Nov 19, 07:12 PM |
#7
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Thread Starter
Imagineer
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it was two payments in dollars the locked my card up
they are the 3rd party who is renting the villa first time i have done this so live and learn all sorted now cheers for all the help
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2002 Orlando Metropolitan Express 2005 rosen inn (wet n wild end) 2008 quality inn plaza pointe orlando 2012/16/18 rosen inn at pointe orlando 2024 storey lake villa |
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14 Nov 19, 05:51 PM |
#8
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I have Ears
Join Date: Nov 19
Location: Orlando, Forida
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Owners and property managers list there homes on sites like Homeaway.
Homeaway do add on a "Service fee" so definitely worth booking through the owner or local company. Always find the community you want to stay in then do a google search, or ask people on here for villa recommended booking sites. There are some really good independent ones out there not run by huge corporations. |
21 Nov 19, 01:54 PM |
#9
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Getting Excited
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I had problems earlier this year, paid deposit on us site and balance on uk - seems I had booked twice lol. No clue how I did it but sorted direct with owner. Glad you got it sorted.
C |
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