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Unread 12 Nov 19, 09:44 PM  
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#25
JayPR
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Join Date: Jun 14
They have been updating their website,the cruise side of it anyway which may be causing intermittent problems
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Unread 13 Nov 19, 12:46 AM  
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#26
itsmeGAV
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Location: South West
Originally Posted by northeast View Post
We are the same, Birmingham flight April 2021. Advised on Friday by TUI that there is a backlog of seat mappings and it could in early next year before ours is mapped and online! Poor when you pay the extra to have the peace of mind knowing what seats you book at time of holiday booking.
Odd they wouldn't have the seat mappings up though... They only use the 787 for these routes so it won't be a different layout as they'll only use the 'long-haul' variant 787 meaning 2-3-2 PE and 3-3-3 eco.

The 'short-haul' 787 is 3-3-3 throughout the entire aircraft.. however PE is known only as extra leg room, however this cabin is only used on short-haul routes and not the Orlando 🙂

Edited at 12:47 AM.
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Unread 13 Nov 19, 10:09 AM  
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#27
northpetherton
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Join Date: Apr 15
So latest news. Ive been told.
They are uploading all 2021 flights manually. I should get an email when I can choose my extra leg room seat. Im going to check daily because Im still not convinced as Ive got a different answer each time Ive rang. 🤨
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Unread 13 Nov 19, 10:38 AM  
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#28
rking89
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Join Date: Oct 18
Location: Somerset
Tui only use the 787-8 and not the 787-9 from Bristol (except in a few rare cases but usually only on a flight out) due to the length of the runway which might help with seat selection.
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Unread 13 Nov 19, 11:36 AM  
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#29
MFras23
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Originally Posted by northpetherton View Post
So latest news. Ive been told.
They are uploading all 2021 flights manually. I should get an email when I can choose my extra leg room seat. Im going to check daily because Im still not convinced as Ive got a different answer each time Ive rang. 🤨
I'm going to check daily too. I just don't believe anything of what I've been told so far.
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Unread 13 Nov 19, 10:12 PM  
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#30
northeast
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Join Date: Feb 10
Heads up

Heads up people, we checked our flights at 6.30pm and nothing, just checked again now and the seat map is available. Worth keep checking your bookings too as I've not had an email at all!

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Matt
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Unread 13 Nov 19, 10:24 PM  
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#31
northpetherton
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Originally Posted by northeast View Post
Heads up people, we checked our flights at 6.30pm and nothing, just checked again now and the seat map is available. Worth keep checking your bookings too as I've not had an email at all!

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Matt
Very good. I see from your countdown youre going before us. Hopefully ours will be up soon. Did you choose your seats on the app or computer.
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Unread 13 Nov 19, 10:31 PM  
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#32
northeast
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Originally Posted by northpetherton View Post
Very good. I see from your countdown youre going before us. Hopefully ours will be up soon. Did you choose your seats on the app or computer.
We tried both throughout the day, my last login was on a laptop, however we logged in through the mobile site/app too at the same time and was still available. Received the confirmation email 15+ mins after booking. Still waiting for the email to say the seat map is available though.
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