Does Sky come out to realign your dish?

[duchy]

Originally Posted by Mr Tom Morrow

OP. It may prove to be cheaper to get a local Company to come out rather than Sky.

We have a Company where I live and they have been doing work across the City for 40+ years to my knowledge. Good prices and quick to do a job. Worth a shot.

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Will you lot please stop trying to cost the OP money

[Beth_Disney]

We were having a few issues with our Sky Q box and put off getting it changed as we didn't want to lose series links or recordings, honestly, within a week we'd got everything we needed back on series link and it's no bother.

Sky Q boxes are rented from Sky so they're replaced if they cannot be fixed. We had an engineer come out within 24 hours of me phoning. He was a lovely guy and he replaced the main Sky Q box, the HDMI cables for the mini boxes, swapped to new style remotes for the mini boxes and swapped and moved the dish. This cost us absolutely nothing! I couldn't fault the service and having a new box was a minor inconvenience that I wish I'd sorted sooner.

[MariaLynda]

Thanks everyone, I will try and ring them at weekend and see where I get. Thanks Duchy I hate ringing them at the best of times, its always such a major faff and ordeal!

We defo don't want to upgrade to sky q, and we don't want a new box (we have our reasons!)

[MariaLynda]

Its not recordings that we don't want to lose, its the ports on the box itself. I just want someone to check out the dish and the signal. It is on the side of the house and very exposed to weather so who knows. I know when you get a storm its expected to perhaps get interrupted, but just a rain shower will turn off several of the channels to having no signal... a few... certainly not many but it is still frustrating if u are watching ones that are flaky!

[duchy]

Originally Posted by Beth_Disney

We were having a few issues with our Sky Q box and put off getting it changed as we didn't want to lose series links or recordings, honestly, within a week we'd got everything we needed back on series link and it's no bother.

Sky Q boxes are rented from Sky so they're replaced if they cannot be fixed. We had an engineer come out within 24 hours of me phoning. He was a lovely guy and he replaced the main Sky Q box, the HDMI cables for the mini boxes, swapped to new style remotes for the mini boxes and swapped and moved the dish. This cost us absolutely nothing! I couldn't fault the service and having a new box was a minor inconvenience that I wish I'd sorted sooner.

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You are right most stuff can be replaced , it’s old stuff kept for sentimental reasons that are trickier. I had a guy the other week who had recordings of programmes he had appeared in .
I suggested he checked to see if anyone had posted those episodes onto YouTube …….and they had

[duchy]

Originally Posted by MariaLynda

Thanks everyone, I will try and ring them at weekend and see where I get. Thanks Duchy I hate ringing them at the best of times, its always such a major faff and ordeal!

We defo don't want to upgrade to sky q, and we don't want a new box (we have our reasons!)

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I am never a faff or an ordeal

[tspill]

If your dish is reasonably accessible, it is reasonably straightforward to do it yourself.
When I moved house I needed to install a new dish. Bought one of these and it worked well.
amazon/gp/product/...?ie=UTF8&psc=1

[Mr Tom Morrow]

I remember when Sky replaced our very first dish many many years ago I sent my Son to school with it converted to a shield complete with bolted on wooden handles. It was all to do with a Roman theme they were doing.

He thought he was the business with his home made shield and a sword out of 2 x 1 timber to go with it.

Tom was recycling 23 years ago!

[Badabing]

We have a Sky Q box, & we were getting signal loss on some channels due to trees outside our house.
The guy came out & recommended the dish being fixed to the chimney, & a couple of days later two guys came out & fitted a brand new dish on the chimney,fixed the signal loss problem & no charge.

[duchy]

Originally Posted by tspill

If your dish is reasonably accessible, it is reasonably straightforward to do it yourself.
When I moved house I needed to install a new dish. Bought one of these and it worked well.
amazon/gp/product/...?ie=UTF8&psc=1

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Of course if you move it yourself and mess it up Sky won’t touch it with a barge pole so not something to try if you don’t know exactly what you are doing