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Car Hire & Transportation Discuss the best way of getting around Florida. |
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13 Nov 17, 09:27 AM |
#1
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Imagineer
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Charged for tolls with Budget
Hi we have been back from holiday about 6 weeks and my husbands cc has been charged $21 for toll charges. We know for a fact we haven't gone through any tolls without paying. I have emailed budget this morning. How long does it normally take for them to reply ?
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13 Nov 17, 05:12 PM |
#2
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Imagineer
Join Date: Jul 10
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Don't know how long it will take for them to reply but ask for photographic evidence
Rob |
13 Nov 17, 09:14 PM |
#3
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DIBB Advertiser
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Join Date: Dec 16
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Budget are usually fairly slow to respond. About 5 or 6 days is their usual. Have you downloaded the toll receipt from e-tolls/Receipt_Request.aspx?rental=209
If you post the toll location details, we might be able to advise if its one of the cashless toll locations. |
14 Nov 17, 10:57 PM |
#4
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Thread Starter
Imagineer
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Just out in the rental number and this come up , it's obviously on the way to the airport but we definitely paid.
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14 Nov 17, 11:21 PM |
#5
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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This is why I go through the cash lanes and ask for a receipt. Sadly I would say the toll clerk has ripped you off.
Happened to my mate hence I now ask for receipts and keep them for at least six months.
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"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 |
17 Nov 17, 08:58 AM |
#6
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Thread Starter
Imagineer
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It was a cash lane though 😡 It was an unmanned one
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17 Nov 17, 11:42 AM |
#7
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VIP Dibber
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6 Dec 17, 11:18 AM |
#8
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Guest
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6 Dec 17, 12:38 PM |
#9
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VIP Dibber
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6 Dec 17, 01:01 PM |
#10
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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As per PPM. In this case Budget have done nothing wrong. The driver 'activated' the toll admin fee. There is an issue with the toll plaza system by the sound of it but thats not Budgets fault.
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"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 |
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