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Old 15 Oct 21, 11:40 AM  
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#21
mrsdjh
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Iím having the same accept cookie issue when looking at the Dibb on my iPad using Safari. I also intermittently get it trying to reload the page saying there is an issue. Iíll screen shot the message when I next see it. I havenít had these issues until recently and itís only been when using the Dibb.
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Old 15 Oct 21, 12:16 PM  
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SMAX
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I have heard back from the company this morning to say they are looking into the issue. But it isn't something we can fix ourselves so we will have to wait for them to sort it.
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Old 15 Oct 21, 12:34 PM  
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MrsGrumpy
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Originally Posted by SMAX View Post
I have heard back from the company this morning to say they are looking into the issue. But it isn't something we can fix ourselves so we will have to wait for them to sort it.
Thanks Simon
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Old 15 Oct 21, 12:42 PM  
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You could try using Firefox or Chrome browser on the iPad as an alternative. That might solve the issue in the meantime.
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Old 17 Oct 21, 10:42 AM  
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mrsdjh
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Originally Posted by mrsdjh View Post
Iím having the same accept cookie issue when looking at the Dibb on my iPad using Safari. I also intermittently get it trying to reload the page saying there is an issue. Iíll screen shot the message when I next see it. I havenít had these issues until recently and itís only been when using the Dibb.

This is the message I get saying the website has crashed.

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Old 17 Oct 21, 10:48 AM  
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That is a different issue and is due to low memory on the iPad. Some steps here might fix it.

blog.pcrisk/mac/12282-ho...t-was-reloaded
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Old 17 Oct 21, 11:32 AM  
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mrsdjh
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Originally Posted by SMAX View Post
That is a different issue and is due to low memory on the iPad. Some steps here might fix it.

blog.pcrisk/mac/12282-ho...t-was-reloaded
Thanks Iíll have a look.I thought Iíd mention it as it only happens when reading the Dibb and it started when the cookie issue did.
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Old 17 Oct 21, 11:35 AM  
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Originally Posted by mrsdjh View Post
This is the message I get saying the website has crashed.

I thought it was just me getting this message, drives me mad. Will have a look at the possible fix
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Old 21 Oct 21, 10:22 PM  
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Any more progress on this issue, nothing has changed yet?
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Old 22 Oct 21, 05:46 PM  
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Quantcast have still not managed to replicate the issue and have asked for more info from members to try and track down the cause.

If the user is using any kind of ad-blocker
Device used
Browser and version
If the behaviour is happening also in incognito mode
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