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Old 22 May 20, 11:29 AM  
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landandword17
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Join Date: May 17
Mobile Air Canada only offering credit note for cancelled flight

We were due on an Air Canada booking. Dublin-Vancouver on ACís own metal and back Newark to Dublin with United. Last night I found out they have suspended the Dub to Vancouver route for the season and rerouted us via Toronto. AC are saying itís a credit note only and it took a lot of effort to get the agent to admit that this was a cancelled flight. He made several attempts to tell me it wasnít cancelled if they were getting us there via Toronto 🙄


Anyway, I believe we are covered under EU261 and entitled to be offered a refund. I also find the DOT US rules for a refund might apply as our itinerary also involves the US.

So, I am going to do a charge back under the EU261 rule. My question is, if I lose the charge back claim can I then accept the travel credit or am I risking being left with nothing in the event my charge back is unsuccessful?
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Not to be but 2021.. hopefully
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Old 22 May 20, 12:26 PM  
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cartoonp
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This might help sorry notbread it all the way though bottonline/flight-...sked-questions
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Old 22 May 20, 08:35 PM  
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Tweety1
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This has happened to YT. Hopefully I linked the thread correctly if not Iím sure he will be willing to tell you his experience
https://www.thedibb.co.uk/forums/sho... php?t=1169622
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Boston, New York and Florida :)
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