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Old 15 Sep 21, 06:19 PM  
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#1
prettymiarose
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Join Date: Jan 11
BA have changed our hol dates ?

We received an email today from BA stating they have moved flights for our holiday (flights & hotel) departing the day before the date we booked. We canít depart the day before. Does anyone know what our options are?
Thanks
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Old 15 Sep 21, 06:36 PM  
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loldis
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Join Date: May 17
Location: Sussex
That would be considered a significant change, so you are within your rights to request a refund. You might be able to do this through Manage My Booking by not accepting the change, otherwise you'll need to contact them.
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Old 15 Sep 21, 06:41 PM  
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prettymiarose
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Join Date: Jan 11
Thanks. No option in manage my booking yet. Bit of a minefield contacting BA. The telephone number on the email doesnít take me to an agent, likely as departure is not yet with 8 weeks , itís 10 weeks away. Tried chat which is hard to find on the website! Busy for past 30 mins so guess Iíll try chat again another day.
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Old 15 Sep 21, 06:49 PM  
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babbymint
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Join Date: May 11
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I think manage my booking is when it's flight only. I had to call BA holidays...
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