Notices
Theme Parks Florida Rides, Attractions, FastPass+ Questions and Info.

Reply
 
Thread Tools Search this Thread Display Modes
Old 3 Sep 19, 08:04 AM  
Link to this Post
#1
meggy
Imagineer
 
meggy's Avatar
 
Join Date: Jan 06

meggy's Reviews
Hotel Reviews: 1
Help! Fastpass email?

After spending 59 mins Sunday selecting all fps I woke this morning to 12 messages, effectively 1per day saying " we see a change has occurred that impacts your eligibility for the following fastpass".

They appear to be for 1 off the choice each day, mainly the first tier.

I have looked on mde everything seems ok, but it suggests if I do not buy a valid ticket they will be removed tomorrow!

I am in a closed meeting all day today so cannot call them. Has anyone else had these emails, any advice? I am panicking!
meggy is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 08:29 AM  
Link to this Post
#2
meggy
Thread Starter
Imagineer
 
meggy's Avatar
 
Join Date: Jan 06

meggy's Reviews
Hotel Reviews: 1
Just gone in to mde again. Looks like hotel reservation disappeared!

PANIC! Is this a blip or should I make excuses and come out of meeting to sort out?
meggy is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 08:40 AM  
Link to this Post
#3
Grapesoda
Apprentice Imagineer
 
Join Date: Mar 14
I would screen shot everything and i'm sure Disney will sort it out for you. It's obviously an error on the MDE so I wouldn't worry.
__________________

DLP Jan 2014 ~ Sante Fe
DLP Jan 2015 ~ Cheyenne
Pretrip report Here
Report in progress Here
Food Report ~ Here
Grapesoda is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 08:46 AM  
Link to this Post
#4
sprocket
Imagineer
 
sprocket's Avatar
 
Join Date: May 07
try adding your hotel reservation back onto your MDE.
__________________
Sept 2002 - Sheridan Vista, Sept 2007 - Polynesian
Aug 2008 - WL / GF Club, Sept 2014 - PO FQ
Aug 2015 - PO RS, Aug 2016 - PO RS
Aug 2017 - RPR & AKL, Oct 2019 - HRH & BC
Aug 2020 - PORS
sprocket is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 09:11 AM  
Link to this Post
#5
Claudette
Imagineer
 
Claudette's Avatar
 
Join Date: Apr 18
Location: Hertfordshire

Claudette's Reviews
Hotel Reviews: 7
Restaurant Reviews: 3
MDE is very glitchy and this sounds like another one. I have had tickets disappear for a day or so. They always come back, I would just log off and back in again in a little while.
Claudette is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 09:11 AM  
Link to this Post
#6
meggy
Thread Starter
Imagineer
 
meggy's Avatar
 
Join Date: Jan 06

meggy's Reviews
Hotel Reviews: 1
Originally Posted by sprocket View Post
try adding your hotel reservation back onto your MDE.
it won't accept the reservation number now
meggy is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 09:12 AM  
Link to this Post
#7
Claudette
Imagineer
 
Claudette's Avatar
 
Join Date: Apr 18
Location: Hertfordshire

Claudette's Reviews
Hotel Reviews: 7
Restaurant Reviews: 3
Originally Posted by meggy View Post
it won't accept the reservation number now
What does it say?

Have you tried logging off and back on. Try not to worry, this kind of thing happens all the time.
Claudette is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 09:21 AM  
Link to this Post
#8
Mickie
Apprentice Imagineer
 
Mickie's Avatar
 
Join Date: May 18
Location: London

Mickie's Reviews
Hotel Reviews: 1
Mobile

This sort of thing does happen-it does say they’ll remove them tomorrow and you have the emails as evidence you had the bookings?

There’s often problems with MDE and particularly with reservations. You often can’t relink as despite “losing it” MDE often treats it as already linked to an account (yours!). I’ve had that and one phone call sorted it. I’m sure they will sort it and reinstate any lost FPs
Mickie is online now Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 11:40 AM  
Link to this Post
#9
Miss AliJS
VIP Dibber
 
Miss AliJS's Avatar
 
Join Date: Aug 14
Mobile

I had the same email this morning too but reservation is still showing
__________________
OCT 2011, 2012, 2013, 2014 -Windsor Hills
OCT 2015, 2016, 2017- Sunset Lakes/HRH
APRIL 2018- Cabana Bay
OCT 2018- Emerald Island/HRH
APRIL 2019- Cabana Bay
OCT 2019- Back to Windsor Hills/Portofino Bay
OCT 2021- Emerald Island/3 night Disney Cruise
Miss AliJS is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Sep 19, 11:50 AM  
Link to this Post
#10
chmurf
Imagineer
 
Join Date: Dec 12
to put your mind at ease, I had done Ft Wilderness campsite reservations to get 60 days FP+ those additionnal visits were to take place 10 days ago

Change of plans, I had to cancel the reservation that sported the 60 days FP+
I had this email, and didn't take much notice, since we weren't doing disney on that day

as the email said our FP+ would drop off if I didn't link a ticket or a hotel reservation, I didn't cancel the FP+, thought disney would do it for me (lazy me, lol)

on the morning of our visit, some 2.5 weeks after I cancelled the "hotel" reservation, lo and behold, the FP+ were still there


so, no need to get out of your meeting or call 911 ... ... your FP+ won't disappear in the next couple of minutes

call disney when you have time to (and expect very long waits on the phone, as Dorian has loads of people call disney to make amendments

Edited at 11:51 AM.
chmurf is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 10:43 AM.


Powered by vBulletin - Copyright © 2000 - 2020, Jelsoft Enterprises Ltd.
Latest News
Posted in Walt Disney World
On 27th October 3:18pm
Walt Disney World has announced that their entrance gateways to Walt Disney World are about... Read More »
Posted in Disneyland News
On 21st October 8:51am
Disneyland California is the only major Disney theme park to not reopen after all the... Read More »
Posted in Disney Shopping
On 18th October 9:02am
Disney has reduced the price of its large soft toys by up to 50%. Bargains... Read More »

theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2775
CaxtonFX  $1.2651
Covent Garden FX  $1.2777
FAIRFX  $1.2790
John Lewis  $1.2781
M&S  $1.2605
Post Office  $1.2578
Sainsburys  $1.2747
TESCO  $1.2778
Travelex  $1.2720
Updated: 09:30 28/10/2020
Euro Rates
ASDA  €1.0855
CaxtonFX  €1.0766
Covent Garden FX  €1.0890
FAIRFX  €1.0815
John Lewis  €1.0858
M&S  €1.0704
Post Office  €1.0679
Sainsburys  €1.0833
TESCO  €1.0855
Travelex  €1.0802
Updated: 09:30 28/10/2020

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now