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Old 25 Jun 17, 10:52 AM  
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#1
Teejay229
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Join Date: Nov 11
Have Thomas Cook changed outbound flight to Airtanker?

Morning Dibbers

I logged onto TC website this morning, wouldn't allow me to access my full booking but had a link to my flight confirmation.

However, when accessing this it showed my outbound flight Manchester - Miami in Aug as an airtanker .
Even though I was well aware that my return flights were on an airtanker as doing Orlando to Manchester via boston coming back but when I booked the direct outbound it was definitely booked on an airbus A330.
I have done online chat with TC who have assured me they have checked and the airtanker is for the flight BOS-MAN but even though it's listed under both flights The flight MAN-MIA is not operated by Air tanker and has seat back entertainment & apologised for any confusion caused.

Has anyone else had this as don't feel confident with TC with a few things I have been reading here on the DIBB.

I have explained to TC online chat that we as a family have 1 tablet between us which wasn't a problem when booking the flights as the return leg we all tend to sleep for majority of the flight but obviously flying out is a different matter & so having the seat back TV is a must especially for the kids. They have assured me this is fine & definitely seat back TV going outbound to Miami.

Can anyone reassure me as trust DIBB more tha I do TC
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Old 25 Jun 17, 11:29 AM  
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baboons
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Originally Posted by Teejay229 View Post
Morning Dibbers

I logged onto TC website this morning, wouldn't allow me to access my full booking but had a link to my flight confirmation.

However, when accessing this it showed my outbound flight Manchester - Miami in Aug as an airtanker .
Even though I was well aware that my return flights were on an airtanker as doing Orlando to Manchester via boston coming back but when I booked the direct outbound it was definitely booked on an airbus A330.
I have done online chat with TC who have assured me they have checked and the airtanker is for the flight BOS-MAN but even though it's listed under both flights The flight MAN-MIA is not operated by Air tanker and has seat back entertainment & apologised for any confusion caused.

Has anyone else had this as don't feel confident with TC with a few things I have been reading here on the DIBB.

I have explained to TC online chat that we as a family have 1 tablet between us which wasn't a problem when booking the flights as the return leg we all tend to sleep for majority of the flight but obviously flying out is a different matter & so having the seat back TV is a must especially for the kids. They have assured me this is fine & definitely seat back TV going outbound to Miami.

Can anyone reassure me as trust DIBB more tha I do TC
I'm rubbish at countdown - are you flying Friday 11th? - that flight is a TC flight with IFE.

Edited at 11:30 AM.
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Old 25 Jun 17, 11:29 AM  
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quartergill
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Location: South Lanarkshire
I flew out on Friday, Man - Mia, and it wasn't the Airtanker. What date are you going?
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Old 25 Jun 17, 11:35 AM  
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#4
Teejay229
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Originally Posted by baboons View Post
I'm rubbish at countdown - are you flying Friday 11th? - that flight is a TC flight with IFE.
Yes Fri 11th, thank you for the re-assurance
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Old 25 Jun 17, 01:32 PM  
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#5
Tiger431
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Join Date: Mar 14
Location: Lancashire
I did exactly the same thing last night. Checked my booking and it said Airtanker?

Then did a dummy booking and there was no mention of it? It did state however my return leg on 16th July is an Airtanker (which I knew about).

Not overjoyed, but the price is right.

Have a great trip.
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Old 25 Jun 17, 01:36 PM  
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#6
papamouse
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Join Date: Aug 11
Location: North Of The Wall
remember there are 2 airtankers

1 (g-vygK) has seatback tvs and power

the other (g-vygM) doesnt
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Old 25 Jun 17, 09:43 PM  
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Claret1882
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Friday flights are on their normal A330 aircraft and the Sunday flight is Air Tanker.
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Old 28 Jun 17, 11:32 PM  
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#8
Teejay229
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Just want to say thank you for the replys Fellow Dibber's.
One less thing for me to worry about...
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Old 29 Jun 17, 08:55 AM  
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#9
Worgie
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Mobile

The 11th is definitely an A330 as we fly on 13th on the airtanker and having originally booked premium economy we were offered premium seats on the 11th as an alternative but sadly couldn't take them due to work commitments.
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Old 29 Jun 17, 02:10 PM  
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#10
iang27
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Glad about that. We are on the same flight as you !
As someone mentioned it was the Sunday flights that were AirTanker, friday flights were the good ones with set back entertainment.

Cheapest flights we have had to the US in recent years.
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