Happy Days - Disney Xmas Present

[shepherdypie]

Well I called DVC back in October about my 143 points I stood to lose as there was no way I would get there in February 2021 and my use year is March. These were 2019 banked points into 2020. They said to call back near Xmas and they would consider the matter again!

Yesterday was my 7 month window for the July 2021 booking so I called to reserve and ask about the 2019 banked points that I would potentially lose.

After some back and forth I was so happy when they said they would allow me some extra time on these 2019 banked points and moved the use of them to August 2021! Just brilliant - really hope July is good to go now. Also got Boardwalk so very happy indeed. Nice one Disney - persistence pays off

[dippiedawnie]

Good news. Well done. You obviously found the right people to talk to as they wouldn’t budge on my 2019 points when I had the same conversation in Oct. now got 200 in RCI but at least that will push us to try somewhere different.

[PoohBears#1fan]

Pleased for you, but so many people have lost 2019 points, they really need to be showing consistency on this.

[shepherdypie]

Yep! I was the same in October but I knew others had said they had been successful so was persistent and rung back! Was lucky to get the same CM too.

I also think it mattered that I had another booking planned so they could see when those banked points would be used rather than just being sat in the system.

[Guest]

they were not interested in extending mine

I just rented them out for $13 a point, so was happy enough

[Andi]

Fabulous news, delighted for you.

[BarryandCaron]

Originally Posted by PoohBears#1fan

Pleased for you, but so many people have lost 2019 points, they really need to be showing consistency on this.

See more...

I've experienced this firsthand when we bought in to BLT when it first came on sale. It worked out well for us but not others, no consistency.

[2point]

Great result!

[Guest]

Originally Posted by shepherdypie

No consistency is there but so glad you got it rented

See more...

Yes, i cannot moan, as i was happy with the $13 and it gave a american family a chance to stay in BLT with a theme park view over a weekend ( something i have always wanted to do )

glad you got a result though

[uk_mickey]

No go here
2 holidays cancelled this year and 222 points left from 2019 which need to be used by end of May (June use year) we have a booking for August 2021 but still wont give me any more time on these points
Well done you and I wish I could have got the same cast member on the phone, maybe I will try again as I need all the points I have from 2020/2021 for our 50th anniversary trip