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Old 17 May 18, 08:15 AM  
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ben_w01
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Mobile My magic holiday

Hi, this has probably been mentioned in the forum before but I need some reassurance. I’ve seen online my magic holiday have some great deals but a bit worried about booking with them. Are they a legit company? Has anyone booked with them? Some of there deals seem too good to be true.
Thanks
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Old 17 May 18, 08:24 AM  
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NewtoOrlando
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I haven't booked with them but plenty on here have. Mattie the owner is very active on here, really friendly and always replies to any queries people have. They're a legit company who are Abta & Atol
Protected.

I'm sure someone will be alone who has booked with them but if we were going to Disney next year I would be happy to look at them as an option.
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Old 17 May 18, 08:47 AM  
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Originally Posted by ben_w01 View Post
Hi, this has probably been mentioned in the forum before but I need some reassurance. I’ve seen online my magic holiday have some great deals but a bit worried about booking with them. Are they a legit company? Has anyone booked with them? Some of there deals seem too good to be true.
Thanks
Hi Ben,

No need to worry, were a member of ABTA & all our holidays are ATOL protected.

You can find all our credentials on our website.

Were part of the Freedom Travel Group which is part of Thomas Cook!

Were not a TC shop though, were an independent agent!

Im in the office today 11-4 (meetings and a live video filming tonight) but i have the other guys in the office until 630pm today, we can answer any queries about our credentials!

We have loads of dibbers booked with us, and we have some away on holiday at the moment too
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Old 17 May 18, 08:50 AM  
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duchy
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Yes they are.
Fully licenced, staff who go the extra mile (with issues with Disney last weekend they were in on their days off calling and emailing customers with solutions rather than having them wait til Monday) and are very knowledgable.
As an ex agent I find most travel agents to be woeful, but these guys have been excellent.
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Old 17 May 18, 09:07 PM  
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atkinnorth1983
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Hi,

We have booked with them to go this August. Up to now everything has gone to plan. Mattie has always been very quick to respond to any queries I have.

Hope this helps.
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Old 17 May 18, 09:11 PM  
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Apricota
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I have booked with them also. They are very pateint and let you chose and provide options. Feels reassuring and not pushy. We go this August.
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Old 17 May 18, 09:28 PM  
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DUNXandWILL
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Currently on holiday with the holiday we booked with Mattie at My Magic Holiday and they are one of the most honest, upfront and helpful travel companies we have ever had the pleasure to deal with.

Price was great, service was excellent and no question went unanswered. Every email was responded to by either Mattie personally, Richard or one of the team as quickly as they could.

We had absolutely no worries regarding contact with them whilst we are away because all of the contact we had at home was so good. We have had no issues at all and everything that we booked has 100% happened with no hassle at all.

Look forward to booking with Mattie and his team in the near future with NO HESITATION.

Dunx x
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Old 17 May 18, 09:55 PM  
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Ever After Holidays
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Originally Posted by DUNXandWILL View Post
Currently on holiday with the holiday we booked with Mattie at My Magic Holiday and they are one of the most honest, upfront and helpful travel companies we have ever had the pleasure to deal with.

Price was great, service was excellent and no question went unanswered. Every email was responded to by either Mattie personally, Richard or one of the team as quickly as they could.

We had absolutely no worries regarding contact with them whilst we are away because all of the contact we had at home was so good. We have had no issues at all and everything that we booked has 100% happened with no hassle at all.

Look forward to booking with Mattie and his team in the near future with NO HESITATION.

Dunx x
We hope you having an amazing time I can’t wait to go back in November!

I’m with a coach full of customers next week taking them to Paris so I will get my fix :-)
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Old 18 May 18, 12:18 AM  
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We are booked with my magic holiday and go next week. They have been fab. Got a better price than could find diy and everything has gone really smoothly and they have been great if we had any questions at getting back. I would definitely recommend them and would book with them again.
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Old 18 May 18, 10:47 AM  
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antwire
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I can vouch that they’ve been brilliant 😀
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