Tiki Candle Company problem

[Mamie Baldwin]

Has anyone ordered from this company? I placed a substantial order on 9th April and despite emailing and Facebook messaging I haven’t heard anything at all about when I can expect to receive my order!
7-10 working days is the estimate according to their site but I am
slightly perturbed at their lack of response.

Thanks
Pamela

[TartanTink]

Hi
I did before Christmas, it arrived but did take ages not sure I could order again due to this. They were good once they came
Hope you hear soon

[Mamie Baldwin]

Thanks Tartan Tink

[Disneydreamer91]

I haven't but a good alternative is Maple & Whisky. I found their estimated production times very transparent and their communication was good.

I know that doesn't help you now, but maybe for future ref!

[Colette-S]

Cera melts also an alternative. Communication is excellent and I received my order in a couple of days. Really good selection too and lovely fragrances

[Mamie Baldwin]

Originally Posted by Disneydreamer91

I haven't but a good alternative is Maple & Whisky. I found their estimated production times very transparent and their communication was good.

I know that doesn't help you now, but maybe for future ref!

See more...

Thank you, I have used M and W in the past too. Hopefully my order will arrive otherwise I’ll raise a dispute with PayPal.

[Mamie Baldwin]

Originally Posted by Colette-S

Cera melts also an alternative. Communication is excellent and I received my order in a couple of days. Really good selection too and lovely fragrances

See more...

Ooh, one to look at, thanks.

[mickeyismybff]

I’ve ordered from Tiki Candle Company once before, and the order arrived without problem. I’m sorry to read this because I was going to order again soon as mine are nearly fine. Ow and I really liked them!

I hope your order turns up this week!

[Laura_<3]

I've ordered from her before and if I remember correctly there was a slight delay in the candles arriving. She's very active on Instagram (posted on her stories 5 minutes ago) have you contacted her on there?

[Mamie Baldwin]

I received a reply yesterday apologising for the delay and advising the candles had been despatched.
Not sure I’d order again as I sent emails, Facebook messages and commented on Facebook posts for a good few days before I got a reply!

Thanks for the comments.