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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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28 Jul 18, 01:44 PM |
#21
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Getting Excited
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We had a 3 hour delay last week, but now a nightmare awaiting our Son and Daughter to join us in Orlando.
A735 from Man to Phl delayed yesterday for 5 hours. AA rearranged their connecting flight Phl to Mco from 3.54pm to 8.59pm. This was their last flight of the day and they CANCELLED! They have been at Phl all night, have been on standby for 7am and 8.10am flights with no luck and are now waiting to see if they can get 11.10am flight. AA have been appalling! :
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Caroline & Dave |
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28 Jul 18, 02:14 PM |
#22
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Imagineer
Join Date: Mar 12
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OP enjoy your holiday x
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28 Jul 18, 03:12 PM |
#23
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Imagineer
Join Date: Jan 12
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document everything and keep receipts to anything that have cost you because of your flights being delayed. while the airline cant do anything about the hotel, they booked you in it as a kind of apology and hope that it ease any aggravation caused. its not difficult for the airline to let the hotel know that you be treated with more care due to the circumstance. (id make sure this is all in any claim you make with the airline)
hopefully with this out of the way, you can enjoy your holiday and have a magical time.
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Martin & Hayley |
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29 Jul 18, 05:26 PM |
#24
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Thread Starter
Excited about Disney
Join Date: Dec 10
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29 Jul 18, 09:38 PM |
#25
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Disney's Yacht Club Guest
Join Date: Feb 10
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Hope the time of your latest message indicates you made it too MIA - enjoy the rest of your holiday.
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Hilton Orlando & Portofino Bay Resort 2016 / Hyatt Regency Grand Cypress & Royal Pacific Resort 2010 / Orlando World Center Marriott Resort 2009 / Hard Rock Hotel 2006 / Portofino Bay Resort 2005 / Port Orleans Riverside 2004 / Disney's Caribbean Beach Resort 2003 / Orange Lake Resort & Country Club 1992 / Vistana Resort 1988 |
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30 Jul 18, 04:32 AM |
#26
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Getting Excited
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Thank you for your concern. They made the flight arriving in Orlando at 2pm, even that was late! It took my Son to post details of what had happened on social media for them to receive boarding cards within seconds - unbelievable
We are now enjoying our well earned holiday; hope you are too.
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Caroline & Dave |
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30 Jul 18, 01:37 PM |
#27
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Thread Starter
Excited about Disney
Join Date: Dec 10
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30 Jul 18, 01:38 PM |
#28
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Thread Starter
Excited about Disney
Join Date: Dec 10
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15 Aug 18, 03:58 PM |
#29
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Thread Starter
Excited about Disney
Join Date: Dec 10
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Just to update on this!
I emailed American Airlines last night and got a reply today offering 600 euros cash or 800 dollars voucher. Needless to say we’re taking the cash! Was very easy to do - and to be honest once we’d been there a day it didn’t feel like we’d lost a day of our hols. Just waiting for BA now tonpay our for the cancelled plane on the way home now (honestly if you ever end up on a flight with us I’d change! 🤣 |
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15 Aug 18, 11:14 PM |
#30
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Getting Excited
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Thank you for your update. That gives me some hope as I too have contacted AA regarding compensation. I don't know what to expect as we had a 3 hour delay from on our connecting flight (Man-Phl-Mco) and our kids had 5 hour delay on Man flight, a cancelled Phl flight and an overnight stay at the airport! Assuming, we receive an offer I will let you know.
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Caroline & Dave |
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