refund tracking

[aladdin]

i thought it might be useful to have a thread to track our refunds, like we have previously for mde linking. i’ve paid by direct debit so supposedly will be refunded within two weeks. we shall see. i changed the direct debit over half way through so will be interested to see when each amount hits the different accounts.

i also need to claim for the deposit debit card payment on october 7th.

[Scott family]

We’ve paid by credit card. I called them and they told me to go through ABTA. I really had to insist I wanted to make a claim under section 75 of the consumer credit act. I’m still waiting for the form they have send out.

[Lu Lu]

I paid using my M&S credit card. Filled out a claim form and sent it off on 25 September and got my refund yesterday. Just waiting for them to transfer it back into my bank account now.

[thepricefamily]

I also paid using M & S credit card. My claim was posted on the 24th and refunded yesterday. I haven't requested it to be transferred to my bank account as I've subsequently booked KLM/Virgin flights and used the same card so that'll cover the costs and leave me a credit balance on my card - think I might make a payment off my Disney balance so it doesn't get used for random stuff!

[marlouwrig]

I paid using Amex credit card. Disputed charge online Monday 23rd Sept. No further info or proof requested. Refund appeared on my account 28th Sept.

[SlinkyDog73]

lloyds.. 45 days or 60 days depending upon who you speak to.

No form to fill in, just wanted date of transaction and cost..

No confirmation that a claim has been raised.

[Guest]

I raised a request with Tesco as booked on my credit card, I’ve received a general email telling me that they won’t be refunding me and I need to claim via ATOL - will be submitting tomorrow when I get a chance.

Really frustrating as the full payment for my rebooked holiday is going to be taken by Tesco in 2 weeks so I’ll be twice out of pocket. I queried it but they won’t put a hold on it. Grrr!

[jenzo]

Originally Posted by SlinkyDog73

lloyds.. 45 days or 60 days depending upon who you speak to.

No form to fill in, just wanted date of transaction and cost..

No confirmation that a claim has been raised.

See more...

Look at your internet banking if you have it. The inbox has a section where you can see active disputes. Mine says expected resolution by yesterday but not heard anything yet

[samhartwell]

Originally Posted by SlinkyDog73

lloyds.. 45 days or 60 days depending upon who you speak to.

No form to fill in, just wanted date of transaction and cost..

No confirmation that a claim has been raised.

See more...

same for us

[samhartwell]

Originally Posted by jenzo

Look at your internet banking if you have it. The inbox has a section where you can see active disputes. Mine says expected resolution by yesterday but not heard anything yet

See more...

Cant see that section exists in mine