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Old 21 Oct 19, 11:33 AM  
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#1
Mezza1991
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Heeeellllpppppppp!

Hi Dibbers,

A very stressful Dibber here! My ESTA Application has changed status to not authorised to travel... I done my ESTA about 8 weeks ago and have since travelled to Orlando last month. I'm due to fly out again next month but now not allowed into America

I don't know why this is or why this has changed and I cant find a telephone number to ring that actually works.

CAN ANYONE HELP PLEASE! ?
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Old 21 Oct 19, 11:38 AM  
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orlandoamber
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Their number is 1-202-325-5120. You need to put the UK dial out code of 00 before this so the number you need to type in is 00-1-202-325-5120.

I had to call them just before we went away and you’ll eventually be put through to an agent if you click the right options (sorry I can’t remember exactly what they are). Good luck.
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Old 21 Oct 19, 11:54 AM  
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Mezza1991
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Thanks you, not much help with that number they have now said I need to look up US EMBASSY in the UK and call them for a non immigrant visa?
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Old 21 Oct 19, 12:04 PM  
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welshmum
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Hope you get it all sorted.

Do you think it could be a possibility that when you departed Florida last month, it didn't register you as leaving and you have been marked as overstaying?
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Old 21 Oct 19, 12:07 PM  
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ERICSMUM
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Originally Posted by welshmum View Post
Hope you get it all sorted.

Do you think it could be a possibility that when you departed Florida last month, it didn't register you as leaving and you have been marked as overstaying?
That’s just what I thought. Do you remember a couple of years ago there was a very long thread in which Dibbers were telling us what a nightmare it was.
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Old 21 Oct 19, 12:22 PM  
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catherinesian
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My first thought was overstay. My goodness what a nightmare, I really hope you get this sorted.
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Old 21 Oct 19, 12:26 PM  
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Cez
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Oh no! I hope you get this sorted!
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Old 21 Oct 19, 01:38 PM  
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BarryL
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Originally Posted by catherinesian View Post
My first thought was overstay. My goodness what a nightmare, I really hope you get this sorted.
Also my first thought.
You can check your arrival and depature records here
i94.cbp.dhs.gov/I94/#/history-search
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Old 21 Oct 19, 03:12 PM  
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Originally Posted by BarryL View Post
Also my first thought.
You can check your arrival and depature records here
i94.cbp.dhs.gov/I94/#/history-search
That's a great idea to check.

In the days of the old green form stuck into your passport on arrival we once flew home not realising the check in staff had not removed it. I did write Immigrations a letter and sent the green form with a copy of our boarding passes to tell them what had happened. Have been allowed back in USA since so must have been ok...
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Old 21 Oct 19, 03:28 PM  
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Mr Tom Morrow
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OP. Just a thought. Did you put the correct Passport expiry date in the last ESTA you did?

Is your Passport still valid?
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