I've been thrown out of MDE 3 times today

Disney Nanny · 24 Nov 20, 02:41 PM

with it telling me something 'fishy' going on and asking me to change password, Ive done it twice but now I am not even receiving an email to update password.

Anyone had this? I now can't get into it at all

Donaldfan · 24 Nov 20, 02:46 PM

Is that the app or website? I've just got into the app fine.

Donaldfan · 24 Nov 20, 02:48 PM

Just tried the website and that was fine too.

**Dr.JumbaJookiba** · 24 Nov 20, 02:54 PM

Happened to me ten days ago, it's a proper pain. Ended up on phone with them trying to 'push' a reset email to me.

The UK tech help line is 08001690749

Guest · 24 Nov 20, 03:34 PM

There is either a data breach in Disney or something else going on. There have been a number of threads recently. Check your spam.

You need to phone as above and reset your backup email address and your password that way. And tell them you have had this problem and they shouldn't allow somebody else to change it back. If you use that password anywhere else change it now.

Check Disney + too if you have it.

24 Nov 20, 02:54 PM	#4
	24 Nov 20, 02:54 PM Dr.JumbaJookiba VIP Dibber ✓Premium Member
Dr.JumbaJookiba VIP Dibber Join Date: Mar 07	Happened to me ten days ago, it's a proper pain. Ended up on phone with them trying to 'push' a reset email to me. The UK tech help line is 08001690749 __________________ Dining Report Jan/Feb '19 Dining Report July '19 Dining Report Nov/Dec '21 Dining Report March �22 Dining Report April/May '23 Dining Report Jan/Feb '24

24 Nov 20, 03:34 PM	#5
	24 Nov 20, 03:34 PM Guest Guest
Guest Guest	There is either a data breach in Disney or something else going on. There have been a number of threads recently. Check your spam. You need to phone as above and reset your backup email address and your password that way. And tell them you have had this problem and they shouldn't allow somebody else to change it back. If you use that password anywhere else change it now. Check Disney + too if you have it. Edited at 03:40 PM.