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Tickets Theme Park Ticket questions and advice |
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13 Jan 21, 02:00 PM |
#121
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Imagineer
Join Date: Aug 06
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Has anyone looked into the "purchase a new AP" thing I read about on another site? Looks like they have opened up sales to those of us that cancelled our APs during the closure period but I can't seem to find any information as to whether that would mean your AP would start straight away or if you could purchase now and use later on in the year once travel resumes
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Sarah |
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13 Jan 21, 03:17 PM |
#122
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slightly serious Dibber
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Thanks! The guy I spoke to said it would be passed to the finance department to process but he didn't give me an estimate of how long that would take - I probably should have asked him!
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WDW: 1992, 2012, 2014, 2017, 2019, 2022 DLP: 2017, 2018, 2023 Tokyo Disney Resort: 2019 Disneyland: 2022 (Trip report: LA & Aulani), 2023 DCL: Magic x2, Dream, Wish (booked for 2024!), Fantasy and Wonder (booked for 2025!) |
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13 Jan 21, 03:34 PM |
#123
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Imagineer
Join Date: Aug 06
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Yeah I asked as she was a bit vague initially and just said "call back if you don't hear anything" and I questioned when to call back. I'm not 100% sure she knew the timeframe but she thought it would be within the next 4 weeks
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Sarah |
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13 Jan 21, 08:14 PM |
#124
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VIP Dibber
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14 Jan 21, 08:24 AM |
#125
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Imagineer
Join Date: Aug 06
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Thanks! I don't want to call til I've got the gift card there ready to use
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Sarah |
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2 Feb 21, 12:48 PM |
#126
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Imagineer
Join Date: Aug 06
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So anyone got their gift card yet? Still no sign here and debating reringing
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Sarah |
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3 Feb 21, 08:20 AM |
#127
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Imagineer
Join Date: Aug 06
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Feel like I was being stalked as this morning I woke up to the gift card in my inbox
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Sarah |
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3 Feb 21, 09:41 AM |
#128
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slightly serious Dibber
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Glad you've finally received your gift card but sadly I'm still waiting on mine. It's been over 4 weeks now since I spoke to them so I might need to follow up.. again! We've already called 3 times trying to sort a refund
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WDW: 1992, 2012, 2014, 2017, 2019, 2022 DLP: 2017, 2018, 2023 Tokyo Disney Resort: 2019 Disneyland: 2022 (Trip report: LA & Aulani), 2023 DCL: Magic x2, Dream, Wish (booked for 2024!), Fantasy and Wonder (booked for 2025!) |
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3 Feb 21, 10:11 AM |
#129
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Imagineer
Join Date: Aug 06
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So mine was requested on the 4th Jan so has taken 4 weeks. Fingers crossed yours might arrive in the next couple of days. Its so frustrated all this as refund has taken far too long.
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Sarah |
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3 Feb 21, 01:49 PM |
#130
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slightly serious Dibber
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That was the same day I spoke to them so hopefully mine will come through soon. Really hoping I don't have to call again. Agree it's very frustrating and has seemed a far more complicated process than it should be. For one thing I've tried emailing a couple of times to try and find out what's going on but have been told only the Cast Members on the phoneline can access account info - how insane is that?!
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WDW: 1992, 2012, 2014, 2017, 2019, 2022 DLP: 2017, 2018, 2023 Tokyo Disney Resort: 2019 Disneyland: 2022 (Trip report: LA & Aulani), 2023 DCL: Magic x2, Dream, Wish (booked for 2024!), Fantasy and Wonder (booked for 2025!) |
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