'Claiming' Seaworld partner offers.. going tomorrow!

[Guest]

The hotel I'm staying at tomorrow is a Seaworld partner hotel (Hilton Garden Inn) and I booked it through Expedia. I called the hotel today and asked about the partner perks mentioned on the site - Quick Queue and Rescue tour, but he said he didn't know about the tour. Every site listing the HGI as a partner hotel says about the Rescue Tour being a partner offer and that you can attend for free, but does anyone know exactly how I do this? Anyone stayed at Seaworld before and got the tour for free? The man said ask at the concierge desk where you get the QQ passes, but if anyone could give me a little more direction because they've done it before themselves that would be great!

Edit: I tried calling the hotel but keep being put through to reservations because 'they know more about this' but they just keep asking me to book a room - even though I tell them I already have one! Argh!

[Guest]

I'm staying at a Seaworld partner hotel too and this is in their section -

As an Official Hotel of SeaWorld®, registered guests of the Doubletree by Hilton Orlando at SeaWorld receive these exclusive benefits:

10% off all dining at SeaWorld Orlando including Sharks Underwater Grill and All Day Dining Deal
10% off all dining at Aquatica
10% off purchases of $50 or more at the store at Waterfront at SeaWorld and Kiwi Traders at Aquatica
Select Early Entry Dates into SeaWorld Orlando and Aquatica
Exclusive access to our SeaWorld Rescue Tour (Reservations Required) every Saturday and on any Early Entry date
Once registered at the Doubletree, visit the Expedia Local Expert Guest Service Desk to receive your Benefits Card and to reserve your Quick Queue Unlimited passes, Universal Orlando Transportation and a reservation for the SeaWorld Rescue Tour.
Restrictions apply. See the Expedia Local Expert Guest Service Desk for details. Park admission required. Benefits and attractions are subject to change without notice. Benefits are not valid with any other offers, promotions or discounts.

Hope this helps

[Guest]

Think you will have to ask, we just stayed at the Doubletree and all these Seaworld perks are news to me, we weren't told of anything like this on check in.

[Guest]

It's clearly stated on The Doubletree's website.

[zaraleo]

Yes it's definitely on the website although I didn't realise till coming home and we were not told on check in either ,it's good benefits though I'll be using them next time x

[Guest]

I didn't book through their website, I booked with Complete Orlando but wouldn't go back there if they gave me free tickets! They should let their customers know this on check in, not everyone uses the Internet.

[DIBBadmin]

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