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Unread 30 Apr 19, 03:38 PM  
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877
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Pool closed at Sequioa Lodge

I must be the last to find out, but I just saw that the pool and gym will be closed for refurb at Sequioa Lodge for our July stay.

Guest will be able to use the Newport Bay facilities - subject to availability!

Now I dont want to ruin the Disney magic, but I am not too happy at paying full price for GF club to find two of the main facilities are closed. Also dont fancy walking between hotels with wet trunks 😊

As we booked with Magic Breaks, where should I direct my complaint? I would be happy with some rebate or vouchers etc.. paying full price is a bit cheeky I think.
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Unread 30 Apr 19, 04:01 PM  
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Gill H
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To be honest in 11 visits I have yet to use a pool. Never have time!

The NPB one looks nicer anyway and it is only 5 min walk away.

The pool is not a GF perk, anyone staying there can use it.

Didnt even know there was a gym!
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Unread 30 Apr 19, 04:12 PM  
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I kinda knew I would get at least one reply like this 😂

We actually love using the pool, and I always use the gym. As we are staying for 6 nights we will have plenty of room to do so.

I know the pool is not a perk, I am paying for it and chose the hotel according to one being available.

Just asking where is best to direct my objection to it being unavailable 👍
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Unread 30 Apr 19, 04:12 PM  
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Lisa123wm
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Originally Posted by Gill H View Post
To be honest in 11 visits I have yet to use a pool. Never have time!

The NPB one looks nicer anyway and it is only 5 min walk away.

The pool is not a GF perk, anyone staying there can use it.

Didnt even know there was a gym!
In my 11 trips, Ive also never used a pool. However, the kids did at NPB and enjoyed it.
In summer, its a great hotel and the pool adds to it imo.
Off to DCR this year for the first time, the pool also looks good there, so maybe the kids will use it 🙂
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Unread 30 Apr 19, 04:14 PM  
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Lisa123wm
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Originally Posted by 877 View Post
I kinda knew I would get at lest one reply like this 😂

We actually love using the pool, and I always use the gym. As we are staying for 6 nights we will have plenty of room to do so.

I know the pool is not a perk, I am paying for it and chose the hotel according to one being available.

Just asking where is best to direct my objection to it being available 👍
Maybe ask to move to NPB instead?
Id choose that over SL in the summer anyway and the other way around in winter 🤔
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Unread 30 Apr 19, 04:15 PM  
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Originally Posted by Lisa123wm View Post
In my 11 trips, Ive also never used a pool. However, the kids did at NPB and enjoyed it.
In summer, its a great hotel and the pool adds to it imo.
Off to DCR this year for the first time, the pool also looks good there, so maybe the kids will use it 🙂
I hope the pool is open when you get there 😂
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Unread 30 Apr 19, 04:24 PM  
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Originally Posted by Lisa123wm View Post
Maybe ask to move to NPB instead?
Id choose that over SL in the summer anyway and the other way around in winter 🤔
Yes I might look at that thanks, why do you prefer different hotels in different seasons?
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Unread 30 Apr 19, 04:38 PM  
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Yes, I would say try NPB instead then.

Both are nice, NPB is more recently renovated and arguably the nautical, light and airy feel may be a better fit for summer.

SL is woodsy and cosy, more suited to winter perhaps.

Sorry, didnt want to downplay your annoyance, more to reassure you that it wasnt a disaster. But if the pool and gym are important to you, it sounds like NPB would be a better fit.
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