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25 Jun 19, 04:31 PM |
#31
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Imagineer
Join Date: Mar 12
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If most people on your exchange are down, then that would sound like an Openreach issue affecting many BB suppliers, of which BT is only one. They will be relying on information given to them by Openreach which can be limited and other suppliers such as Sky etc will be in the same boat. Grass is not always greener when there is a common denominator.
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25 Jun 19, 07:51 PM |
#32
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Disney Cruise Line VIP!
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If you need a line for business, all companies will advise that you have a business line installed which then carries more weight with repair times and compensation.
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30 cruises with DCL and counting ... |
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25 Jun 19, 08:24 PM |
#33
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Thread Starter
VIP Dibber
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Another day another complaint. They came fixed phone and BB got a email saying case manager will call you by 8 pm today . This was at 10 am after fixing both bb and phone waited in all day until 19:55 called Bt only to be told sorry not in office wil call you tommow just wasted a day what the 🤬🤬🤬🤬🤬🤬🤬🤬🤬
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26 Jun 19, 03:52 AM |
#34
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Imagineer
Join Date: Aug 18
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26 Jun 19, 03:54 AM |
#35
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Imagineer
Join Date: Aug 18
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Sorry but if you have a residential line then they will not compensate for loss of working from home. You would only get that with a business line. They will have a set calculator for the number of days you are down for. It will be worked out based on what your package is.
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26 Jun 19, 06:25 AM |
#36
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Thread Starter
VIP Dibber
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Be curse I was waiting for them to call I had a email saying I world get a call before 8 pm I was so peed off with them on how I was treated I wanted to tell them what I thought when some one says they cakll you on a day and you don’t get the call shan’t you be mad.
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30 Jun 19, 03:21 PM |
#37
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Imagineer
Join Date: Aug 18
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30 Jun 19, 03:38 PM |
#38
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Thread Starter
VIP Dibber
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Hi yes but I had to call them when they did say that they made a few mistakes ie they should have called and lighting strikes you can not clam which was fine all sorted in the end thanks
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