Sunflower lanyard. Our experience

[tomdan]

Just back from the magical place and thought I would let you know how we got on using our sunflower lanyard. We have 2 sons with special needs. We flew from Birmingham,so when we arrived at the airport we picked up two lanyards from the special assistance desk. We were flying with tui and they put us straight into the premium lane(even though we were flying economy)as there was no wait, we went up to security and as soon as they saw the lanyards we were shown the Express lane for security and there was no wait and nobody rushing us which is a big thing with our sons. When we were ready for boarding one of the special assistance helpers came over as they saw the lanyards and told us to go through the premium Line and also asked if we wanted to board first or last, we chose first as this was best for our sons. Birmingham and Tui were brilliant cannot fault them
We landed into Sanford waited till the end and then got off. Went into immigration and as soon as the lady was our lanyard she showed us to a different question,again no problems and very helpful.
Coming home tui again were brilliant put us through the premium que got on the plane first, the only negative was Sanford only has one security line and they were rushing everyone, but saying that as soon as I told them my son is autistic they did slow down a little with him and let me get to him quicker than they normally would, the ladies were very helpful considering i . had to be patted down 😪 Anyway that's my story and i hope it helps someone who is flying from Birmingham 👍