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Old 27 Oct 19, 07:33 PM  
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#11
JediMuM
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Hi don’t call .. they are useless.
If you check your VH booking online at the 331 days. Go to itinerary then scroll down and you will see under the flight details a book seats option (this will be before the date on the VH manage your booking main page) .. I checked around 8am and logged out t(en back in and the booking reference was there.
Did the same on return realise date.
Lisa x
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Old 27 Oct 19, 07:36 PM  
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show_the_magic
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Originally Posted by JediMuM View Post
Hi don’t call .. they are useless.
If you check your VH booking online at the 331 days. Go to itinerary then scroll down and you will see under the flight details a book seats option (this will be before the date on the VH manage your booking main page) .. I checked around 8am and logged out t(en back in and the booking reference was there.
Did the same on return realise date.
Lisa x
Thank you, will no doubt be refreshing that page and on the phone the VA. As soon as I have them booked I will chill! x
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Old 27 Oct 19, 07:53 PM  
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sophiepop
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Originally Posted by show_the_magic View Post
Thank you, I will give them a call on day 331 and hope for the best! Did you get your first choice of seats? I've made a list of 6 choices so I'm hoping to get at least one of those 😁
Yes we got the seats we wanted. The guy was really helpful and it was a very easy process.

Our number wasn't put on our booking for a couple of days so I could've missed the seats we wanted.
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Old 27 Oct 19, 08:22 PM  
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GBScott
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Originally Posted by show_the_magic View Post
You should be able to do it now, have you checked on the "my booking" page on the Virgin website?
It only allows me to do outbound no option for inbound
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Old 27 Oct 19, 08:30 PM  
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show_the_magic
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Originally Posted by GBScott View Post
It only allows me to do outbound no option for inbound
You'll be able to book inbound when you're 331 days out.
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Old 28 Oct 19, 01:45 PM  
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Tinklebell
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Do you have your VA flight reference number yet. This is available 331 days from the outbound flight but VH could not give it to me until 331 days from the inbound flight. I used the TXT messaging service for VA and they got me my flight references at 331 day from outbound and I booked my Bubble seats straight away, then waited for 331 day from inbound to book those.
The VA txt service is fab. I was hanging on for ages in the phone queue but the people on the txt service can handle more than one customer at a time. We use it at our work on the help desk and response times for customers is so much better.
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Old 28 Oct 19, 08:02 PM  
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#17
show_the_magic
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Originally Posted by Tinklebell View Post
Do you have your VA flight reference number yet. This is available 331 days from the outbound flight but VH could not give it to me until 331 days from the inbound flight. I used the TXT messaging service for VA and they got me my flight references at 331 day from outbound and I booked my Bubble seats straight away, then waited for 331 day from inbound to book those.
The VA txt service is fab. I was hanging on for ages in the phone queue but the people on the txt service can handle more than one customer at a time. We use it at our work on the help desk and response times for customers is so much better.
Fab, I will try this in a few days!
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