Notices
Tickets Theme Park Ticket questions and advice

Reply
 
Thread Tools Search this Thread Display Modes
Old 26 Jun 20, 10:51 AM  
Link to this Post
#11
uk_mickey
Proud to wear my Ears
 
Join Date: Mar 07
Location: Warrington
Has anyone had any luck yet, we have had no help from them at all
uk_mickey is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 26 Jun 20, 10:58 AM  
Link to this Post
#12
raspberry
Earning My Ears
 
Join Date: Sep 15
I contacted universal direct and told them of my issues with florida escapes and they said they would contact them on my behalf. I had an email last week to say a cheque was in the post, it is coming from the US in dollars, which they told me would be the case and asked if I was happy to proceed on that basis. Florida Escapes are the worst company I've dealt with when trying to sort out my cancelled holiday, poor communication, unprofessional and unhelpful.
raspberry is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 26 Jun 20, 11:00 AM  
Link to this Post
#13
racheal244
Thread Starter
Getting to know the DIBB
 
Join Date: Apr 15
Mobile

Yes as per my update they are going to refund me minus 10%. They confirmed by email eventually. I did have to send the tickets back and have to wait a minimum of 2 months for a refund from when they received my tickets back. They did email me to confirm receipt of the tickets and said they would be sending back to universal for a credit.
racheal244 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 27 Jun 20, 10:22 AM  
Link to this Post
#14
uk_mickey
Proud to wear my Ears
 
Join Date: Mar 07
Location: Warrington
Has anyone got a refund of Disney tickets from them ?
uk_mickey is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 27 Jun 20, 11:11 AM  
Link to this Post
#15
racheal244
Thread Starter
Getting to know the DIBB
 
Join Date: Apr 15
Mobile

Not tried fortunately they was booked through someone else. Just keep emailing them took them about 10 days to reply to me
racheal244 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 28 Jun 20, 04:43 PM  
Link to this Post
#16
Evil queen
Imagineer
 
Evil queen's Avatar
 
Join Date: Apr 11
Which email address did you use racheal244 or did you just use the form on their website?
Evil queen is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 28 Jun 20, 05:05 PM  
Link to this Post
#17
racheal244
Thread Starter
Getting to know the DIBB
 
Join Date: Apr 15
Mobile

florida@booktravelbuzz.com
I did initially complete the website form and received a standard cancellation email back for my insurance but then emailed them on the above email address
racheal244 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 28 Jun 20, 05:34 PM  
Link to this Post
#18
Evil queen
Imagineer
 
Evil queen's Avatar
 
Join Date: Apr 11
Originally Posted by racheal244 View Post
florida@booktravelbuzz.com
I did initially complete the website form and received a standard cancellation email back for my insurance but then emailed them on the above email address
Thatís great, thanks. Iíll give it a go and keep my fingers crossed!
Evil queen is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 28 Jun 20, 06:41 PM  
Link to this Post
#19
racheal244
Thread Starter
Getting to know the DIBB
 
Join Date: Apr 15
Mobile

No problem, good luck. I really do think it's a poor service from them
racheal244 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 25 Jul 20, 08:16 AM  
Link to this Post
#20
gizmodo
Helping Minnie
 
Join Date: May 16
Mobile

So has anyone managed to get insurance to pay out for these tickets?

I have universal tickets with these guys. About to put the claim through today.
gizmodo is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 03:54 AM.


Powered by vBulletin - Copyright © 2000 - 2020, Jelsoft Enterprises Ltd.
Latest News
Posted in Disney Park Tickets
On 20th November 4:14pm
Park Hopper Option Returns to Walt Disney World Resort on Jan. 1, 2021As the phased reopening of Walt... Read More »
Posted in epcot
On 20th November 11:29am
As part of the D23 Fantastic Worlds Celebration, Disney shared details about the historic transformation... Read More »
Posted in Walt Disney World
On 27th October 3:18pm
Walt Disney World has announced that their entrance gateways to Walt Disney World are about... Read More »

theDIBB Menu


Exchange Rates
US Dollar Rates
CaxtonFX  $1.3024
Covent Garden FX  $1.3216
FAIRFX  $1.3100
John Lewis  $1.3157
M&S  $1.2924
Post Office  $1.2902
Sainsburys  $1.3082
TESCO  $1.3093
Travelex  $1.3048
Updated: 02:30 27/11/2020
Euro Rates
CaxtonFX  €1.0933
Covent Garden FX  €1.1045
FAIRFX  €1.1050
John Lewis  €1.1021
M&S  €1.0829
Post Office  €1.0807
Sainsburys  €1.0968
TESCO  €1.0967
Travelex  €1.0931
Updated: 02:30 27/11/2020

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now