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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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17 May 20, 11:41 AM |
#51
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Thread Starter
Imagineer
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I have paid my balance so hoping they update the cancellation without penalty info and I'll request a full refund. I'll give it a couple of days to see if the website gets updated to save a possible debate on the phone
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July 2009 ASM/TI/Hmew'd Suites August 2010 OKW/Dibb villa July2011 OKW/RPR/Cocoa Beach/Dibb Villa July 2012 RPR/Carnival Destiny/Dibb Villa July 2013 OKW/Anna Maria Island/Dibb Villa Nov 2013 Sunset Lakes- my 40th Birthday April 2014 Cruise and Villa April 2015 Clearwater/RPR/Dibb Villa Dec 2015 Dibb Villa to see the Xmas lights July 2016 RPR/Cruise/Dibb villa |
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17 May 20, 11:52 AM |
#52
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VIP Dibber
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Just rang Disney and cancelled our flight hotel package - very easy and refund of £200. Balance was due 21/5 and travel was 30/7. Booking has already disappeared from MDE along with ADR’s *sob*
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2016 - CBR 2018 - AKL 2021 - Disney Magic 2024 - CBR 🫶 |
17 May 20, 11:53 AM |
#53
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Helping Mickey
Join Date: Jan 09
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Just off the phone now, I was on hold for 30 minutes.
Cancelled our 3 July reservation with no problem. I just said that I had heard that Disney were allowing reservations to be cancelled without losing the deposit. The advisor said the deposit would be returned to the card within 14 days. I asked about my ADR’s, an was advised to cancel them through MDE as Disney Springs is slowly opening and they will only automatically cancel if the restaurant remains closed at the time of the booking. Sad day , but it was an inevitable hurdle we had to jump. Now we have to hope that the VA flight will be cancelled so we don’t lose the money. |
17 May 20, 12:03 PM |
#54
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a Friend of the DIBB
Join Date: Jul 13
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I phoned this morning to see if we could get refund after seeing posts on here for dates after our arrival.
We were due to arrive 4th July (resort & tickets) and had paid balance last week on the due date. Disney’s statement still shows refunds up to 30th June but cast member said this has changed over the last couple of days. I was able to cancel and receive full refund back or could transfer to next year but wouldn’t get free dining or gift card as next years offers not out yet. She reminded me to cancel ADRs to ensure we’re not charged no show fee. I also received an email whilst on the phone to confirm £0 cancellation charge and she said our deposit and balance would be refunded separately. |
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17 May 20, 12:04 PM |
#55
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Helping Mickey
Join Date: Jan 09
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I’ve just logged into MDE, and my booking was still there even though I’ve had a Cancelled invoice sent to me by email.
I’ve managed to cancel all my ADR’s. I’ll keep looking at MDE to see how long my booking stays on there. |
17 May 20, 12:14 PM |
#56
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VIP Dibber
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17 May 20, 12:37 PM |
#57
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Thread Starter
Imagineer
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Thank you, time to make the call it seems. Relieved and sad at the same time
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July 2009 ASM/TI/Hmew'd Suites August 2010 OKW/Dibb villa July2011 OKW/RPR/Cocoa Beach/Dibb Villa July 2012 RPR/Carnival Destiny/Dibb Villa July 2013 OKW/Anna Maria Island/Dibb Villa Nov 2013 Sunset Lakes- my 40th Birthday April 2014 Cruise and Villa April 2015 Clearwater/RPR/Dibb Villa Dec 2015 Dibb Villa to see the Xmas lights July 2016 RPR/Cruise/Dibb villa |
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20 May 20, 03:24 PM |
#58
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Looking for my Ears
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20 May 20, 04:44 PM |
#59
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Very Serious Dibber
Join Date: Nov 13
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Interestingly we were due to fly 25th July and have had no email correspondence from Disney with regards to final balance.
I did have to change email address ( in writing earlier this year - what a chore that was) and they eventually did write to me to confirm the change. I will probably ring them although I read somewhere they had extended the payment date to 35 days before arrival so may be the reason I have heard nothing from them. That or they know it will be a cancellation. |
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20 May 20, 05:25 PM |
#60
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a Friend of the DIBB
Join Date: Jul 13
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