Trouble linking Universal Tickets to account

[SteveyJ]

Originally Posted by loves2plan

Do you have to link tickets to the app? We've never used the US app before and have physical tickets, so I'm not sure what the benefit is.

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No.

The benefit for us would be scanning our phones to get into the park rather than wrestling getting the ticket out of the lanyard to scan.

[loves2plan]

Originally Posted by SteveyJ

No.

The benefit for us would be scanning our phones to get into the park rather than wrestling getting the ticket out of the lanyard to scan.

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Thank you

[LaurenC]

If I link tickets now it won't activate them will it? We don't go for another 38 days so don't want to activate them for a while yet

[Shkyler]

Doesn’t activate til your first scan in the park

[Rincelex]

Thanks for your replies, I finally managed after two weeks to actually speak to someone on the phone (rare in this day and age) she said the same as other poster above, the Universal tickets that I have, actual tickets not etickets cannot be linked with the app, they are aware of the issue and are currently trying to sort this out with Universal but have said this could take a while and it has already been like it for months.

[SteveyJ]

Originally Posted by Rincelex

Thanks for your replies, I finally managed after two weeks to actually speak to someone on the phone (rare in this day and age) she said the same as other poster above, the Universal tickets that I have, actual tickets not etickets cannot be linked with the app, they are aware of the issue and are currently trying to sort this out with Universal but have said this could take a while and it has already been like it for months.

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Worst case it's just a quick trip to a will call kiosk on your way. It wouldn't be a massive drama.

[Shaggy Dog]

I bought my universal passes from Florida Tix and received etickets which I have just uploaded to the Universal app. Only problem I had was all 4 names were wrong on each pass but I have all 4 on my app and know who's is who's so they can add the correct one to their apps 😲

[MillyMoo]

Are they going to be stopping actual tickets?

[SteveyJ]

I've seen rumours that they will be.

[MillyMoo]

Originally Posted by SteveyJ

I've seen rumours that they will be.

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Oh no! I love having proper tickets, I dont like having to do things on my phone