Go Back   theDIBB > Walt Disney World and Other Florida Vacation Planning > Trip Planning Florida
Forgotten Password?
Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips.
Florida Escapes
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Unread 18 May 19, 08:39 AM  
Link to this Post
Excited about Disney
Join Date: Feb 12
Holiday Cancellation - TUI

Has anybody had any experience with TUI and the cancellation of their holiday. Were you able to transfer it into other names?

I have had a steep learning curve with regard to this holiday and I have learned a lot about travel insurance. It was right at the last minute a problem came to light that I had forgotten all about.

We were due to fly out of Gatwick on 22nd May for two weeks on the Dreamliner staying at Rosen Inn Internation with transfer but cannot go now.

We are having trouble speaking to somebody at Tui because their online help is constantly unavailable due to busyness. We have emailed them but it takes 72 hours for a response and their "instant" email address comes back undeliverable. My husband is going to ring at 9:00am, fingers crossed he gets through to somebody.

There is definitely something to be said for booking through a travel agent and my personal experience definitely persuades me to do this in the future.

Just wondered whether anybody else has been in this situation and can offer any advice.

We understand fully that we are going to lose all our money we were very sad, but now just got to move on.

Maybe we can sell it on I don't really know, but understand with just four days to go, probably too short notice for most.

Sorry for this very bland and sad post.
ElizaDoolittle is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
SSR - we are coming home
Reply With Quote
Florida Tix

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump

Eat and Play Card

All times are GMT +1. The time now is 10:02 PM.

Powered by vBulletin - Copyright © 2000 - 2019, Jelsoft Enterprises Ltd.

theDIBB Menu

Attraction Tickets Direct

US Dollar Rates
ASDA  $1.2424
CaxtonFX  $1.2298
Covent Garden FX  $1.2446
FAIRFX  $1.2460
John Lewis  $1.2447
M&S  $1.2139
Post Office  $1.2331
Sainsburys  $1.2368
TESCO  $1.2394
Travelex  $1.2356
Updated: 21:30 16/06/2019

theDIBB Charities
Cancer Research UK
DIBB Members have Donated: £10,130

Macmillan Cancer Support
DIBB Members have Donated: £1,085

Euro Rates
ASDA  €1.1010
CaxtonFX  €1.0975
Covent Garden FX  €1.1058
FAIRFX  €1.1000
John Lewis  €1.1064
M&S  €1.0780
Post Office  €1.0986
Sainsburys  €1.1002
TESCO  €1.1027
Travelex  €1.0958
Updated: 21:30 16/06/2019

Orlando Weather
Florida Time
Sun 16th Jun 5:02pm
Now: 23C/73F
Light Rain
Light Rain
Cloud Cover: 90%
Rainfall: 0.25mm
Wind: 6mph - WNW Arrow points to where the wind is coming from.
Pressure: 1018mb
Humidity: 94%
Illuminations Smoke
Updated: 21:00 16/06/2019